Position Purpose Head of Internal Audit will have responsibility for all internal audit functions, oversight of financial governance, business integrity and ethics. Internal Audit (IA) works with its internal business customers to help develop and improve governance, processes, systems, controls and understanding of risks. Responsible for planning, executing and reporting audits, as well providing advice on control and risk issues. The Internal Audit function operates as Wave Money’s independent appraiser, responsible for examining and evaluating business activities and related risk for the purpose of ensuring regulatory compliance, safeguarding company assets and improving its systems of financial and operational controls. In addition, this position will oversee the Company’s Business Integrity Line program and lead financial and accounting fraud investigations. This position reports to the Audit Committee of the Board of Directors and will provide it with formal assessments of the adequacy of the Company’s internal control environment. Principal Accountabilities Ensure the approved charter of Internal Audit is followed. Assist the Audit & Risk Committee in executing on its charter as well. Develop and present the annual audit plan for approval by the audit and risk committee. Plan and execute audit mission in line with the annual audit plan includes reviewing and observing operations and activities, interviewing and discussing with the auditee regarding its work process in order to ensure checks and balances and to identify areas of risk and concern in internal controls and procedures Prepare timely audit mission reports and summarizing key findings and recommendations, and discuss with auditee in order to obtain action plans with timeframes that address any findings Do follow-up audits to ensure that action plans and the required measures have been implemented within timeframes Assess and test internal controls, present findings and reports for executives and relevant committees for internal control improvement Advise management on governance, processes, systems, controls and risks mitigation. Investigate fraud, as needed, normally in cooperation with the Risk and Compliance function. Do some travel in Myanmar to execute audits in the whole of the organization and with partners such as banks, subsidiaries, MFS point of sales etc. Execute work taking into consideration internal audit best practices and following Group guiding, and also catering to relevant regulations e.g. from the Central Bank.
To support for driving key projects which requires collaboration between Yoma, partnership team and Wave Money Sales Team. The role is required to perform with increasing key projects analysis and high-quality reporting. Key Responsibilities and Accountabilities Working cross functional team on piloting projects and supporting to on time services for corporate team. Acquire and onboard new client and achieve monthly target. Planning on weekly and monthly sales volume, transaction and concentrate on collaborate with partners team. Determine key gap in market distribution and suggest action. Maintain relationship with existing clients and smooth coordination with internal departments for on-time performance. Monitor and provide guidance to ground team to achieve sales and service target. Proactively exploring new range of corporate sales channels in the market and drive for conversation. Ensure easy communication & quick update on projects for the ground team. Contracting and executing in coordination with Legal, Finance & Operation department. Collaborate with other departments, teams to facilitate analysis and identity process improvement. Be accountable for other certain works as assigned from immediate superior level. Key Performance and Success Indicators Project wise analysis and reporting Project wise supporting in operational challenges Agent network management Stakeholders’ collaboration and coordination Effective communication with partners Competencies Communication Decision Making Vision Setting Sales and Business Development Project coordination Customer service Management
Position Purpose Internal Audit Manager will have responsibility for all internal audit functions, oversight of financial governance, business integrity and ethics. Internal Audit (IA) works with its internal business customers to help develop and improve governance, processes, systems, controls and understanding of risks. Responsible for planning, executing and reporting audits, as well providing advice on control and risk issues. The Internal Audit function operates as Wave Money’s independent appraiser, responsible for examining and evaluating business activities and related risk for the purpose of ensuring regulatory compliance, safeguarding company assets and improving its systems of financial and operational controls. In addition, IA will oversee the Company’s Business Integrity Line Program. This position reports to the Head of IA and will provide it with formal assessments of the adequacy of the Company’s internal control environment. Principal Accountabilities/Responsibilities Ensure the approved charter of Internal Audit is followed. Assist Head of IA in executing on its charter as well. Assist in developing and presenting the annual audit plan for approval by the audit and risk committee. Plan and execute audit mission in line with the annual audit plan includes reviewing and observing operations and activities, interviewing and discussing with the auditee regarding its work process in order to ensure checks and balances and to identify areas of risk and concern in internal controls and procedures. Prepare timely audit mission reports and summarizing key findings and recommendations and discuss with auditee in order to obtain action plans with timeframes that address any findings. Do follow-up audits to ensure that action plans and the required measures have been implemented within timeframes. Assess and test internal controls, present findings and reports for executives and relevant committees for internal control improvement. Advise management on governance, processes, systems, controls, and risks mitigation. Do some travel in Myanmar to execute audits in the whole of the organization and with partners such as banks, subsidiaries, MFS point of sales etc. Execute work taking into consideration internal audit best practices and following Group guiding, and also catering to relevant regulations e.g., from the Central Bank of Myanmar.
Key Responsibilities and Accountabilities Work closely with IT security to monitor the company’s cloud privacy. Respond to technical issues in a professional and timely manner. Offer guidance in infrastructure movement techniques, including bulk application transfers into the cloud. Identify solutions to successfully meet the needs of the company. Shares best practices, lessons learned and constantly updates the technical system architecture. Vet and select cloud providers and third-party services. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform. To prepare documentation update for system and network architectures Design, architect, and implement cloud solutions / end-to-end infrastructure solutions utilizing AWS Public Cloud and VMware Private Cloud platforms. Implement and manage Kubernetes clusters using tools such as Rancher, ensuring high availability, scalability, and performance. Develop infrastructure as code (IaC) using Terraform and CloudFormation to automate deployment and management tasks. Configure and manage monitoring and logging solutions such as Elastic Stack (ELK), Zabbix, and Datadog for proactive infrastructure monitoring and troubleshooting. Implement and manage Network Security firewalls such as Palo Alto, Fortinet, CheckPoint to ensure network security and compliance. Configure and manage routing and switching infrastructure, including VPN technologies and advanced networking protocols such as OSPF and BGP. Utilize Cloudflare for content delivery, DNS management, and DDoS protection. Implement and manage CI/CD pipelines using Jenkins, ArgoCD, and Helm to automate software delivery processes. Manage Linux servers, including installation, configuration, and troubleshooting. Develop shell scripts and leverage at least one programming language for automation and integration purposes. Collaborate with cross-functional teams and peer organization to design and implement scalable and resilient infrastructure architectures. Key Performance and Success Indicators Wave Money, DMM business continuity in county Self-performance Client focus and orientation Result-based improvement and management Leadership and people management Key Stakeholders Wave : Product team, Head of Technical Operations & Architecture, Head of Security & Compliance , Product Manager , Program Manager Telenor partner : Telenor IT, Telenor App Team Yoma partner : Yoma IT Vendors : App, middleware, core mobile financial services platform Competencies Coordination Self-improvement Teamwork Outstanding problem-solving skill. Attention to detail. Self-driven Interpersonal Skill Organization Skill Communication –written and verbal Development of junior and surrounding staff Decision making (rapid and deep consideration) Organization development
Supporting the Risk and Compliance Department with the implementation of Wave Money’s Risk Management and Compliance Framework in the business. Educate Management on risk- and compliance-related matters within the business. Key Result Areas Assist in the process of management of risk related to adherence of laws and regulations to which DMM is subject to. Minimize fraud, reputational and other losses/impacts for the business. Supports R&C and local policy owners to assess Risk and Compliance within the business. Assist with the reviews of status of compliance risk and mitigating activities. Assist with identifying risk changes and escalating material changes to line manager. Identify and escalate to line manager any noncompliance with Code of Conduct and Policies including but not limited to Compliance and Risk matters. Key Responsibilities and Accountabilities Assist with Risk Register and monitoring of Key Risk Indicators on monthly basis. Testing of the controls related to high-risk areas in the Risk Register. Produce analytics, reporting and insight used to manage financial portfolios with focus on operational risk, fraud, AML/CFT monitoring, sanctions reporting. Provide “ad hoc” reporting and analysis. Review current documentation of work process and reporting. Identify and automate reporting tasks through the use of available software and tools. Documentation of work processes. Follow governance structure and risk management set by Wave Money. Assist with Business Continuity plans and activities. Assists with the timely preparation and submission of regulatory reporting. Assists with the execution of compliance programs. Key Performance and Success Indicators Wave Money business continuity in country Self-Performance Client focused and orientation Result-based improvement and management Display leadership and people management skills Key Stakeholders All areas of Wave Money Competencies Communicating with influence: Strong communication skills with the ability to work with a diverse audience in a coherent manner. Attention to detail: able to execute sequential tasks and ensure completeness and accuracy. Service Focus: making it easy to do business with all other departments. Analysis and Problem Solving: Acquires and uses information efficiently to identify problems and offer sustainable solutions.
Ensuring that all Day-to-Day Operations are running smoothly especially in Disbursements & Settlements, Onboarding Agents and Reconciliation of E-Moneys. As well, to understand risk and manage policies & control are in place & followed by the team. For digital, new products & deployments, making all requirements are designed & delivered as per the delivery timeline. The role is to act as the key team leader of E-Money Operations team after HOD and Senior Manager. Key Responsibilities and Accountabilities Design and review the policy and procedures for the E-Money Operations department Ensure that Operational manual & policies are in place and followed by the team Drive all Operations in an accurate, appropriate & cost-effective way Monitor adherence to and comply with defined SOPs/SLAs Improve operational management systems, process automations, and best practices Understand the Risk & adding controls in the processes for mitigating any fraud. Manage the inter linking of wallets with banks, cards & other third-party systems Agents, Billers & Merchants are on boarded within agreed turn-around time Lead to deliver the accurate disbursements, settlements & reporting as per the defined schedule Ensure all relevant accounts reconciliations delivered as per SLA, and resolve any financial Loss/Liabilities in accordance with Regulations & Business requirements Coordination with partners bank and correspondent banks for any reporting & reconciliation issue, ensure the reconciliations of all accounts Monitor & manage Complaint Management within agreed SLAs Ensure SIM replacement supporting to SND team in place Provide Operational Supports in Ongoing System Enhancements Change Request Manage the end-to-end UAT testing and ensuring that all requirements are designed & delivered as per the initiated requirements Coordination with all internal & external stakeholders for Operational Inputs on the New Products, Projects, and Business Requirements Liaise with all external stakeholders and partners for any process flow and organizational alignment Reporting & Coordination with Internal & External Stakeholders for executing the smooth operational activities Ensure to maintain proper record keeping/archival of all related documents Reporting and Liaising with Regulatory and Governance for any audit and internal control review & assessments. Competencies Self-driven, self-management and smart interpersonal skill Emotional Intelligence, Influence and Motivation Skill Professionalism and strong work ethic Team management and collaboration Employee training and development Excellent Leadership, Relationship & Governance Communications Detailed-oriented, Strategic Thinking & Foresight Reliability and Dependability Time Management, Prioritization and Delegation Critical thinking and Outstanding problem-solving skill Proactive management strategy and Result-based improvement Commercial acumen and Change Management Professional Project Management and Decision Making Confidence and ability to propose/defend options & perspectives to influence strategic product management decisions Experience, Functional Skills and Knowledge Areas Solid Experience in Operations, Reconciliations, Settlements & Disbursements, and Reporting. Proven experience setting up and administrating the Process and Policy designs. Strong influencing skills, ability to lead work in a virtual and multi-cultural environment, often without direct line authority Ability to lead and coach the team assertively. Leadership skills and problem-solving approach. Hands on experience on UAT Testing and System Change Deployments. Strong awareness on Risk Control and Fraud management. In-depth knowledge and hands on experience of spreadsheet and advance & complex excel Experience leading cross-functional teams against identified objectives.
Providing full, life cycle procurement support of business-driven projects for Digital Money Myanmar Co.,Ltd. This role will have frequent interaction with team members and customers in the execution of projects that help customers achieve significant value in the form of improved pricing, quality, delivery, supplier performance and other aspects of total cost. Key Result Areas Providing Sourcing related strategic and operational support and guidance to the organization. Work in self-directed / cross functional teams. Manage Supplier Relationship Management (SRM) and Contract Governance (CG) processes. Provide expert advice and assistance to all stakeholders (where applicable) in regards to Sourcing plans and activities (supplier performance, governance, verification, assessment). Developing solid links with category A (critical suppliers) and category B Suppliers to ensure adherence to all contractual commitments and participate in contract negotiations and amendments. Take responsibility in knowing the various customers (internal and external) and their needs by active search and maintains direct relationship with major/critical customers. Key Responsibilities and Accountabilities To manage procurement process, from Tender Preparation to Contract Issuance To ensure tender process is executed in a compliance method Discover profitable suppliers and initiate business and organization partnerships Responsible to assist our customers address urgent and critical business initiatives and projects with strong project management and procurement support Responsible for supporting stakeholders in defining requirements (service levels, scope of work, volume forecasts...), opportunity definition and sourcing strategy Provide IT specific commercial advice and input to establish the technology options to be included for the sourcing process, in conjunction with the client technology team Provide qualitative input to the recommended technology sourcing approach (phasing, selection criteria) to deliver the optimal commercial and technology outcomes Where required, provide input to the client team around the advantages/disadvantages of any IT Transformative options eg. Outsourcing, Managed Services Analyze current spend in detail, supplier base, supply pattern and define a granular baseline that will allow accurate savings calculation Communicate frequently and professionally with customer stakeholders regarding the status of the procurement project conducted Be responsible for the whole project execution and meet the timelines, quality and deliverables expected , leverage Accenture Source-to-Contract platform to closely manage the sourcing project Perform supplier research and identification, review accuracy of the scope to tender with stakeholder, prepare RFP, engage with tenderers Analyze proposal (commercial), liaise with end user(s) to obtain technical and risk evaluations, perform bid analysis and saving identification, coordinate award decision with stakeholder (s) Negotiate with shortlisted vendors to meet client expectations from commercial, technical and legal perspectives Draft contract, support implementation tasks when required. Key Stakeholders Wave (Internal) : Leadership Team / User Teams / Finance Team Joint Venture Partners: Sales, Support functions, Strategy, Management External: Regulators, Auditors Vendors and Contractors : As the source of supply of products and services as well as outsourcing partner
Position Purpose: To lead and bridge research and provide key insights for product pipeline, overall research projects, and manage external market research firms for quality control and deliverables. Key responsibilities: Managing and overseeing research projects for quality control, on time delivery, and communicating key insights to the management team. Applying research including market research, design thinking, human-centered design (HCD) and using prototyping, ethnographic studies, and user research techniques to support product development and architecture. Conduct regular and ad hoc research as needed by coming up with the right research design, frameworks, questionnaires and discussion guide, recruitment for interviewees, synthesizing the data, preparing and presenting decks and reports. Manage internal key stakeholders throughout the research to ensure their buy-in and effective implementation of the key recommendations. Collaborate with cross teams and key stakeholders such as commercial, product, and IT teams for alignment and key deliverables. Competencies: Strong experience in design research, analysis and presentations (visual storytelling) of the key actionable insights. Knowledge of market research, design thinking, and product management will be an added advantage. Strong analytical skills and passion for uncovering deep actionable insights for key stakeholders. Excellent communication skills (both Burmese and English) Strong project management skills and abilities to get things done on time. Ability to work in a fast-paced environment and is self-sufficient.
Supporting business planning, strategy, and channel support. The role is required to perform data analysis and high-quality reporting. Key Responsibilities and Accountabilities Responsible for business planning, target working and monitoring Support strategy and planning for distribution setup and dimensioning Monitor and provide guidance to all channels to achieve sales and service targets Determine key gaps in market distribution and suggest actions Monitor the issue resolution of Partner Channel to ensure issues are properly resolved within the agreed SLA Conduct and provide guidance in process of design and execution of channel event and activity to support the management of distribution channel to promote and achieve sales objectives Review and evaluate trade campaigns, channel activities and channel communications effectively Planning of new initiatives channel campaign launch and new product/service launch into channels to ensure successful implementation Continuously update oneself with changes in related trend, which affect tools, processes, systems, and frameworks relevant to the role, in order to maintain knowledge levels Required to perform complicated tasks Collaborate with other departments / teams to facilitate analysis and identify process improvement / cost reduction opportunities Be accountable for other certain works as assigned from immediate superior level Key Performance and Success Indicators Wave Money, DMM business continuity in county Self-performance Client focus and orientation Result-based improvement and management Leadership and people management Competencies Partnership Communication Governance Management Decision making Vision setting Organization development