Responsible for initiating and implementing innovative digital and business transformation projects that improve company’s competitiveness, productivity, profitability and overall customer satisfaction Design and run user surveys, focus groups and ethnographic studies to ensure solutions are fit for purpose Assist in building a culture of innovation and data-based decision making in every company department Experiment with new concepts, fail fast, and pivot Develop, review, and track the internal projects with senior management Co-ordinate with all internal and external stakeholders engaged in project activities Be accountable for the smooth planning, organizing and implementation of the overall project from design inception to completion and ensure projects are delivered on time Define key KPIs to be tracked by immediate superior within projects and ensures proper close-out of all projects and prioritization for strategic projects Support to develop, apply and diffuse new technological knowledge and drive Evaluate existing products, processes, and business as a whole and develop the improved, transformed and innovative products, and processes Provide status reports to senior management regularly
Monitor all branches whether to comply with the laws and regulations by FRD/CBM Build communication and relationships with CBM, FIU, FRD, DICA, Tax office, Labor office and other regulator. Manage up to date with any regulatory or statutory changes and policies that might affect the company, suggest policy development to comply with the new government directives Attend meeting to Regulator office relating operational and company affairs Manage and prepare for Monthly Compliance Report, Quarterly Compliance Report Manage legal document and company data Manage and support legal issue or operational issue of other departments including legal affairs training when necessary Manage and keep updating a record of new/ amended laws, rules, regulation, notification, directive and Myanmar Gazette from Regulatory/ Government and report to Management Team. Incorporate of New Company and filling with DICA on the changes (shares, paid-up, change of officers, member, address, other registration, etc.) Manage litigation matters both Criminal & Civil Manage in the review and/or drafting of legal documents (including but not limited to MOU, NDA, Service Agreement, and other business contract) Check the compliance with various regulatory ratios. Check and manage the AML (Anit-Money Laundering law) according to the anti-money laundering policy Manage Cash Transaction Report (CTR) and Suspicious Transaction Report (STR) and report to MFIU Review and update KYE Policy regularly and develop KYE policy compliance checking process and procedure. Manage Legal & Compliance team’s performance and provide coaching and training Communicate with external legal advisor team when necessary Translation for all FRD audit report and inward letter. Other ad‐hoc duties assigned by BOD and Senior Management Team.
Plan, organize, direct, control and coordinate the acquisition, development, maintenance, and use of digital and telecommunication systems. Responsible for overseeing the day-to-day operations of the ICT Tech Support Team. Leading Technical Support Team and providing technical assistance and support for incoming queries and issues related to system, Infrastructure and digitization projects. Installing and configuration client computer hardware system, security devices, digital devices and applications Researching, POC, and initiating/leading the adopting new hardware devices and/or software solutions across companywide offices Work with the various software related tech teams to ensure the various devices meet/exceed the software requirements for achieving the optimal digital transformation Troubleshooting system, network problems, security devices and diagnosing and solving hardware or software faults Streamline and automate the ICT processes to ensure effectiveness and efficiency of the ICT team Monitor and maintain computer systems, networks, security devices and digital devices. Manage the IT assets list and report to ICT Manager. Communicate and manage inquiries from branches. Contribute to team effort by accomplishing related results as needed. Support the team with any necessary tasks as requested or required. Coaching Regional Digital Officers and Technical Support staffs from head office and branches. Actively participate in digital transformation initiatives, projects, and ICT service management. Clearly communicate escalated issues to vendors, ICT Manager and Head of ICT as needed. Monitor, Measure and Evaluate effectiveness and usefulness of ICT projects regularly.
Preparing and drafting the proposals for various purposes, including new branch openings, branch address changes, etc. Dispatching letters to regulatory bodies, ensuring timely and accurate communication. Handling visits to the banks for depositing the license fees and other related financial activities. Assisting in preparing the EC resolutions for new branch openings, branch address changes, bank account openings, etc. Assisting in the distribution of corporate and seasonal gifts to external stakeholders. Providing administrative support for the C-levels. Assisting in arranging travel and accommodation for the executives. Other duties assigned by the manager and executives.