-Frequent contact with customers, (Regular Customer Visit) -Preparation of sales forecasts as required and activity striving to meet given targets. -Maintains contact with all clients in the market area to ensure high levels of client satisfaction, (Customer Follow Up)Be solution driven; focus on finding the right solution for long term customer relationship development. -Sell in the consultative sales solution manner with the partnering approach.Seek & Build the significant knowledge of technical product knowledge. -Carry out regular production demonstrations in conjunction with company directives. -Work with all stockholders including aftersales service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. -Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. -Learn and Seek financial Services team/Company to provide solutions to customers that require these services. (HP Sales) -Actively striving for best practices in customer satisfaction.Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. -Sales of Power Equipment in line with the company policy. (Update the CRM regularly)Prepare the Weekly Customer Visit, Quotations & Sales Reporting including update competitors stock and pricing to management. -Extensive traveling throughout the assigned territory. -To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information.
o Work closely with Sales Team for rental reservation confirmation and related documents. o Issuing Invoices for Short Term Customers . o Prepare & Maintain daily Sales Report and submit in system./ Looking for outsource car rental suppliers . o Internal document processing o Manage office and vehicle supplies by taking care of physical goods and control sheet o Manage Booking Web Site o Flexible for working time when required for vehicle delivery/collection outside of working hours. o Taking rental resvervation and miximizing customers satisfaction.
1) To perform the aftersales service and support business as assigned by Admins & M&E Supervisor. To schedule, monitor and manage the day to day activities, This could include Maintenance Service work for Maianenance service & other Emergency call visit and repairings Under RMAS. 2) Frequent contact with customers and look for the business opportunity for maintenance services and Equipment Rental. 3) Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. 4) This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended. 5) Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty. 6) Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. 7) Work with all stakekholders including sales & service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. 8) Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. 9) Prepare the Weekly Customer Visit, Quotations & Reporting including update competitors pricing to management. 10) To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information. 11) Follow up daily service team schedule according to the Contract and on call basic 12) Being aware of Safety and Environment working conditions in Working Area, workshop and on the field. 13) Responsible to strengthen and develop the Power After-Sales business: maintenance, service contract, Repairing & Overhauling, and Rental Business.
Conduct routine inspections, maintenance, and repairs on a variety of cleaning equipment, including mechanical and electrical components. Diagnose and troubleshoot issues promptly to minimize downtime and ensure continuous operation. Perform preventive maintenance tasks according to manufacturer guidelines to prevent equipment failures and prolong lifespan. Keep accurate records of maintenance activities, repairs, and parts inventory to facilitate efficient servicing and warranty claims. Install, set up, and commission new cleaning equipment at customer sites, ensuring proper functionality and compliance with safety regulations. Provide technical support and guidance to customers or end-users on equipment operation, maintenance, and troubleshooting procedures. Conduct training sessions for operators or maintenance staff to enhance their understanding of equipment functionality and best practices. Collaborate with engineering teams to provide feedback on equipment design, performance, and reliability based on field observations and customer feedback. Stay updated on industry regulations, standards, and best practices related to equipment maintenance and operation.
To perform the aftersales service and support business as assigned by Admins & Supervisor. To schedule, monitor and manage the day to day activities, This could include Maintenance Service work for Maianenance service & other Emergency call visit and repairings Under RMAS. Be assure the Maintenance services, Repairing and Overhauling work are finish in schedule period, Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended. Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty. Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. Work with all stakekholders including sales & service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Prepare the Weekly Customer Visit, Quotations & Reporting including update competitors pricing to management. To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information. Follow up daily service team schedule according to the Contract and on call basic Being aware of Safety and Environment working conditions in Working Area, workshop and on the field. Responsible to strengthen and develop the Power After-Sales business: maintenance, service contract, Repairing & Overhauling, and Rental Business.