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Assistant Manager/Manager, Data CVM

(Customer Service Manager)

ATOM
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
30 Apr 2024
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
APPLY HERE
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Assistant Manager/Manager, Data CVM
ATOM, Kyauktada | Yangon
APPLY HERE

Assistant Manager/Manager, Data CVM

ATOM
Yangon
APPLY HERE

Assistant Manager/Manager, Data CVM

(Customer Service Manager)

ATOM
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kyauktada | Yangon
30 Apr 2024
Verified
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Job Scope

This position is to coordinate with other functions to reach effective customer journey and continuously assess and report on the results of campaigns and implement improvements where necessary.

 

Principle Accountabilities:

  • Manage upselling & cross selling of products.
  • Reduce customer churn and increase customer usage by implementing win-back programs.
  • Pack penetration & Pack Renewal program
  • Analysis of usage, User, Revenue & campaigns
  • Design Customer communication for different channels
  • Coordination with various functions for purchase & customer journey effectiveness
  • UAT (User Acceptance Test, Validation)

Open To

Male/Female

Job Requirements

  • 5+ years relevant Customer Lifecycle Management
  • Hands-on experience on MS EXCEL and MS PowerPoint
  • Ability to RCA key performance metrics [revenue, user & usage]
  • Deep understanding for building ROI-positive marketing programs at scale.
  • Experience using SQL or statistics will be advantageous.

What We Can Offer

Benefits

Airtime Usage
Medical Insurance Coverage
Bonus Entitlement

Highlights

International Standards
Join an experienced team!

Career Opportunities

Training provided
Learn new Skills on the job!
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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