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Customer Care Officer-Senior (KBZPay Center-YGN)

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Care Officer-Senior (KBZPay Center-YGN)
KBZ Bank, Pabedan | Yangon
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Customer Care Officer-Senior (KBZPay Center-YGN)

KBZ Bank
Yangon
APPLY HERE

Customer Care Officer-Senior (KBZPay Center-YGN)

KBZ Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Pabedan | Yangon
1 week ago
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Job Type

Full Time

Job Description

A Good Opportunity for ..

Responsible for provide customer services, KYC supports and assisting  to achieve the targets set on products and services by following the guidance of centre in charge

  • Provide excellent customer services to customers.
  • Assist customers for their required services such as KYC updates, Cash-in/out, and payments through KBZPay necessarily.
  • Standby for supporting all KYC update process as per instruction from center supervisor and 2IC and update the data in Google Sheet correctly.
  • Support to all administrative tasks necessarily
  • Ensure effective communication among stakeholders (Internal or external)
  • Perform any other tasks assigned by Center In-Charge and 2IC.
  • Handle customer complaints and provide appropriate solutions to customers. Escalate to seniors for further assistance.

Open To

Male/Female

Job Requirements

  • University Graduate.
  • Must have around 2 years of experienced in Customer Service and Operation.
  • Financial service background will be prefer.

What We Can Offer

Benefits

Bonus
Travel allowance

Highlights

Join an experience team

Career Opportunities

Learn new skill on the job
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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Job Type

Full Time

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