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IT Assistant (Help Desk)

Yoma Strategic Holdings Ltd.
Hlaingtharya | Yangon
Verified This job has been verified by the company as a real job vacancy.
22 Mar 2024
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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IT Assistant (Help Desk)

Yoma Strategic Holdings Ltd.
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Food and Beverage/Catering

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

· Troubleshoot incidents and provide resolution or escalate accordingly.

. Proper Ticket handling for daily operation

· Work with Application vendor companies in resolving tickets that have been escalated  and proper follow up.

. Troubleshooting POS machine and POS server related issues 

· Good knowledge with infrastructure environments (e.g. operating system, hardware, network, POS machine, end user and server / web related applications)

· Inventory and ground check for IT related hardware asset

· Excellent Reporting to immediate supervisor

· Strong problem solving and collaboration skills.

· Excellent written communication skills 

Open To

Male/Female

Job Requirements

. Degree in Computer Science/Information Technology or any graduate with IT diploma or relevant certificates.

. Minimum 1 or 2 years experienced in an IT role with hands-on troubleshooting experience in POS.

. Team player who is self-motivated and able to work under minimum supervision.

. Willing to travel in town or out of the town based on job requirement

. Ability to work during night-time / out of office hours when it required.

What We Can Offer

Benefits

- Transportation
- Medical Insurance
- Corporate Sim Card

Highlights

- International Standards
- Make a difference
- Join an experienced team

Career Opportunities

- Training provided
- Learn new skills and techniques
- Opportunities for promotion
- Management potential
OR

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Food and Beverage/Catering

Min Education Level

Bachelor Degree

Job Type

Full Time

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