Assisting to carry out Audit plan/ Schedule for Retail Internal Audit team. (Cash, Inventory, Fixed Assets and Function based audit) Oversee the work performed by Internal Audit team and inform to Audit Manager. Assisting audit engagement scope, complete field work, reflecting the results of work performed. Report critical issues from Audit teams’ observation to Line Manager Preparing Audit Report to Line Manager Examine the root causes of critical issues and follow up with respective teams whether effective controls are in place or not Implement guidelines and checklists for retail IC team to conduct efficient and effective checking process Any other duty assigned by Audit Manager
Agent/merchant acquisition (onboarding) and training Engage and build relationship with Agent/merchant and ensuring availability of CTZPay mobile money services Closely monitor and reinforce agent/merchant area-wise transaction growth and take action on underperformance Drive overall mobile money availability and new acquisition for required areas and track market activities for all types of transaction Monitor Super-Agent daily operation workflow and liquidity management Ensure the Super-agent facilitates the disbursement of e-money or cash to Agent/Merchant in alignment with market demand within each region Collaborate with the Super-agent management team to foster strong relationships among CSRs, MAT, Super-agents, and agents/merchants Regularly review and monitor Super-Agent performance indicators on a daily, weekly, and monthly basis, providing guidance to ensure they achieve their targets Monitor MAT & CSR manpower under each Super-agent based on its agent/merchant transaction growth Provide daily briefing to MATs & CSRs in relation with their daily, weekly and monthly productivity and performance Review and monitor MAT & CSR targets versus achievements, and develop action plans for improvement Provide coaching to MAT & CSRs, design route plans and monitor adherence Monitor the issue resolution for Agent/merchant and Super-agent Plan and submit order of POSM based on market requirement Manage trade marketing activities and ensure optimal brand visibility in the market Responsible to source & deal successfully with potential clients for MSME payroll Ensure timely communication with the reported RSM to relay instructions for the S&D team Be accountable for tasks assigned by RSM Collaborate with Risk, Compliance, Operation and Audit to develop and execute plans for resolving fraud cases
Ensure the smooth operation and monitor for securities, cleaners and maintenance technicians. Ensure to communicate with owners friendly and helpful. Ensure to maintain less breakdown of building operation machines. Ensure to control and improve the services to customer satisfaction. To attend the emergency requirement for facilities services. To coordinate with clients, vendors and contractors to get good service in right time. Investigating and solve the owner complaints. Ensuring the building meets health and safety requirements and that facilities comply with legislation. To involve in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Prepare the require documents to control the services and maintenances. To prepare the preventive maintenance service and to reduce the breakdown time. To support the other business unit of CDSG when require facilities service.
Strategic & Leadership Develop and lead overall marketing and brand strategy. Manage Branding, Digital, Campaigns, Social Media, and Communications teams. Ensure consistent brand identity and customer experience. Brand & Digital Marketing Strengthen brand positioning and market visibility. Lead social media, influencer marketing, digital ads, and activities. Optimize user acquisition and retention through data-driven campaigns. Customer & Merchant Growth Drive subscriber growth, CRM, segmentation, and loyalty programs. Support merchant acquisition and activation campaigns with Partnership & Sales teams. Product Marketing Develop value propositions for product' features and new innovations. Conduct market research, competitor studies, and GTM plans. Budget & Performance Manage marketing budgets and ensure measurable ROI. Monitor KPIs and deliver monthly/quarterly performance reports. Team & Collaboration Lead and develop a high-performing marketing team. Collaborate closely with Product, Technology, Partnership, and Business teams.
Daily call activities with the vendor on service request tracker. Act as the primary liaison between End user and System vendors. Ensure system availability, performance, and security compliance. Ensure to meet for data security, regulatory, and audit and compliance requirements. Monitor vendor performance and ensure compliance with agreements. Maintain system documentation, including configurations and SOPs. Evaluate, onboard, and manage IT vendors (software, hardware, cloud services). Coordinate User Acceptance Testing (UAT) for system Fixed issue/ upgrades/new deployments. Manage and Track and report UAT results, ensuring issues are resolved before go-live. Available for some IT project planning and managing. Troubleshoot system issues, perform root cause analysis, and implement fixes, new product creation. Available to give user awareness training for IT SOP and Policy for end users. Ensure IT policies and procedures align with company standards. Provide remote and on-site support to branch offices for IT-related issues. Documentations and IT stock inventory updates Regular reporting to IT Department Head. Available to Assist the IT Manager in budgeting and procurement processes.
This internship program offers designated work activities within the Retail Cluster of Capital Diamond Star Group (CDSG) for fresh graduates and undergraduates recommended by respective university. Who we are: Capital Retail, popularly known as Capital, is a pioneering modern trade retailer, serving a diverse group of customers through its large format retail store chain across densely populated urban centers in Myanmar. Founded in 2008 by CDSG, Capital has gradually evolved from a single Hypermarket to a multi-format modern retailer offering the needs of Myanmar households through a wide range of local and imported products delighting its customers. Grab & Go, popularly known as g&g, is a homegrown market leading convenience store chain serving a diverse group of customers of all age groups in both urban and suburban areas of Myanmar. Founded in 2012 by CDSG, g&g has gradually evolved from offering basic items such as beverages, snacks and daily essentials to a one-stop shop which offers not only the daily essentials but also ready-to-eat (RTE), medicine and a variety of services that include ticketing, agency banking, last mile logistics and more. Our Retail Cluster is actively seeking high-potential interns to contribute, learn and grow across the following functional areas and departments. Human Resources (Recruitment) Finance and Accounts Marketing Franchise Operations (Capital, g&g, Wellington)
Search seasonal items and highlight items Detail price change and proceed Return process in detail Nego and discuss big promo items Improvement (Rebate, Buying Income, Sale and Gross Profit) Evaluate and make suggestions for new product offerings based on consumer research Examine promotion details and resolve any pricing discrepancies if needed Provide all the needed information on products, their prices and promotion Handle all supplier inquiries and requests Provide strongly promotion for customers such as promotion periods Monitor sales improvement and SLA. Planning the purchasing of goods based on market supply chain requirements Scouting and qualification of best suppliers in terms of quality-cost ratio Negotiating economic and contractual conditions, i.e. time, cost, quantities, delivery terms Managing purchases and inputting orders and details using management software Monitoring deliveries and stock levels Producing reports on merchandising department activities Analyzing market trends Data support to line Manager Other related responsibilities and duties as assigned by line Manager Day to day issue (Capital & GNG) Perform any other tasks as assigned by line manager
· Assist in planning and executing audit assignments under audit manager. · Check Inventory Ground Stock with system inventory and warehouse and prepare stock variance report · Check account receivable confirmation with respective dealer. · Check sales, receipt and cash counting and fixed assets physical ground taking · Prepare and present reports that reflect audit’s results and document process · Prepare audit workpapers, documentation, and summaries · Identify and communicate audit findings and recommendations · Ensure adherence to internal control policies · Stay updated on auditing standards and financial regulations · Must to go travel respective dealer.
Calculate DC, Rebate, Adjustment based on contract received and prepare journal entries Calculate New Store Allowance and prepare journal entries Prepare how much Rebate under GP and under other income Review and Monitor computation of fixed Rebate and DC by AP team members for direct deposit supplier and invoice supplier’s monthly Monitor purchase cost confirmation done by AP team members with buyers, buying admin team, if necessary, deal with respective person directly by AP Manager. Monitor PO received overdue status done by AP team members and report to Head of Finance. Monitor updated suppliers’ TTC Master File in Excel and Physical Documents Extract monthly purchase from the AX and check if the Rebate and DC are deducted from the invoice by matching TTC Review NPT DC based on GTO which is provided from DC ERP SME specialist If needed, follow up buyers, Head of Merchandising for price confirmation, etc. Deal with suppliers if necessary (eg, follow up to deposit money for DC, Rebate, Progressive, New Store, etc. Involve in intercompany recon process for AP transactions Support month-end and year-end closing process. Conduct other ad-hoc assigned by Management Team.