Develop and maintain robust data pipelines that meet organizational standards for security, scalability, and performance across traditional and cloud platforms. Enhance data integration and consistency by collaborating with cross-functional teams and supporting enterprise-wide data reliability initiatives. Support team members in agile methodologies, continuous delivery practices, and technical upskills to boost delivery speed. Ensure quality and compliance through precise design, code, and test reviews aligned with development standards and platform guardrails. Provide expert-level production support by troubleshooting incidents, performing root cause analysis, and contributing to system stability and resilience. Design, build, test, and deploy consumable data pipelines in alignment with platform guardrails and standards for delivery, risk, and security. Collaborate with teams across DLMM to enhance data consistency and integration. Support the Lead Data Engineer in improving data reliability and availability across the organization. Contribute to the Pod’s delivery velocity by mentoring new team members on agile practices, continuous delivery, and team standards, while supporting upskilling of existing members. Conduct design, code, and test reviews to ensure built-in quality and adherence to development standards. Ensure solutions are secure, reliable, scalable, and meet usability and performance expectations. Provide Level 3 support for production incidents, including troubleshooting and root cause analysis. Actively participate in Scrum ceremonies, reporting on progress, dependencies, impediments, and next steps.
This position is responsible for enhancing customer engagement and strengthening brand loyalty through well-planned communication initiatives, customer events, and loyalty programs. The role focuses on creating impactful and consistent communication across all touchpoints to ensure positive customer experience throughout the insurance journey — from onboarding to renewal and retention. Customer Experience & Engagement Coordinate and support initiatives that enhance customer experience across customer-related events, campaigns, and communication channels. Collaborate with cross-functional teams to design and deliver memorable and engaging customer experiences during events and campaign periods. Assist in developing and executing customer engagement activities that build trust, strengthen relationships, and encourage long-term loyalty. Loyalty Program Management Communicate and coordinate with potential partners for collaborations that enhance the customer loyalty program. Monitor, report, and analyze the performance and effectiveness of the loyalty program, providing recommendations for improving participation and engagement. Plan and implement communication initiatives to promote customer retention and increase loyalty program participation. Customer Communications Management Track and evaluate data related to all customer communication touchpoints to ensure message consistency and communication effectiveness across the customer journey. Prepare and implement effective communication strategies for handling customer complaints and resolutions in coordination with the Customer Service team. Support communication improvement interventions to ensure customer care and satisfaction standards are met at all times. Campaigns & Reporting Support the planning and execution of customer communication campaigns and promotional initiatives that align with business objectives. Monitor, analyze, and report on campaign performance metrics to the Communication Manager, providing insights for future improvements.
This role plays a key part in driving operational transformation and executing strategic projects across the organization. The ideal candidate will have a solid background in project coordination, process improvement, and cross-functional collaboration, preferably within the insurance or financial services sector . You will work closely with business teams to plan, monitor, and deliver operational projects that enhance efficiency, quality, and customer experience. Lead and coordinate operational projects from initiation to completion, ensuring timely and successful delivery of project objectives. Monitor project progress , identify potential risks or delays, and propose effective mitigation plans. Collaborate with cross-functional teams to streamline workflows and drive continuous improvement. Support process mapping, documentation , and implementation of standard operating procedures (SOPs). Prepare and present project status reports, dashboards, and progress updates for management review. Assist in the development of automation and efficiency initiatives to optimize business processes. Ensure that all projects align with organizational priorities, compliance standards, and quality requirements.
Responsible for the delivery of training for technical and non-technical skills for existing and new insurance product sales and claims processing. To display creativity and ability to utilize and develop the available resources to meet changing needs and goals. To develop the course content and tools to improve on the job performance of trainees. Conducting the effective training programs. Designing and development of training curriculum and courses as required. Utilizing and supporting various forms of training approaches including traditional classroom and e-learning. Facilitate training classes and provide necessary support. Provides feedback on training materials for update/revision. Work with internal teams and external stakeholders to ensure consistency of procedures. Performing duties other than those set out above depending on the circumstances as required.
To calculate the compensation Scheme for Agency channel To calculate the Tentative scheme and contests for Agency channel Preparing Income Statement and SMS for Agency channel To prepare communication for Agency compensation/tentative schemes To check the data accuracy for payments Providing Agency sales reports To handle all issues related to system/portal usage, system enhancement, system test To handle MIS requirements To handle Training/licensing /MIA/FRD/Documentation for Agency channel Additional duties as assigned.
This position will be responsible in Customer Service and Distribution Operations tasks, including: To do Customer/Agent Service at DLEC To provide assigned functions at DLEC as required Manual Data consolidation as required Support in UAT test cases Support in Validation/Sales trackers Additional duties as assigned
Agency Development Assistant Manager (Agency Marketing) reports the Unit Head for the business growth by assisting in the development, coordination, and execution of business initiatives. The role is to expand the agency network and ensuring consistent business support and compliance with company policies. Identify potential business opportunities and areas for growth. Conduct research on market trends and customer needs. Maintain and update databases of potential agents and leads. Prepare reports and presentations to support management decisions. Coordinate internal communication between departments Ensure smooth logistics for business activities, meetings, and events. Coordinate logistics for agency events and meetings Ensure that all documents and processes comply with company and regulatory requirements. Monitor approved budgets to ensure expenses align with company policies and allocated funds. Prepare meeting materials, minutes, and follow-up actions.
The Business Development Manager – Strategic Partnerships is responsible for identifying, initiating, and managing strategic alliances with both financial and non-financial organizations to drive business growth for Dai-ichi Life Insurance Myanmar. This role plays a pivotal part in expanding the company’s distribution channels, enhancing brand presence, and delivering innovative insurance solutions through collaborative partnerships. Strategic Partnership Development Identify and evaluate potential financial and non-financial partners aligned with the company’s strategic objectives. Lead end-to-end partnership development, from prospecting and proposal to negotiation and onboarding. Relationship Management Build and maintain strong, long-term relationships with key stakeholders in partner organizations. Act as the primary liaison between Dai-ichi Life and its partners, ensuring mutual value creation. Business Planning & Execution Develop and implement partnership strategies to drive new business opportunities and revenue growth. Collaborate with internal teams to design and deliver tailored insurance solutions for partners. Market Research & Opportunity Analysis Conduct market analysis to identify trends, customer needs, and competitive positioning. Provide insights and recommendations to senior leadership for strategic decision-making. Cross-functional Collaboration Work closely with product, marketing, legal, compliance, and operations teams to ensure smooth execution of partnership initiatives. Support integration of partner platforms and processes with internal systems. Performance Monitoring & Reporting Track and report on partnership performance metrics, including lead generation, conversion, and revenue contribution. Prepare regular updates and presentations for senior management. Brand & Channel Expansion Explore innovative partnership models to expand Dai-ichi Life’s reach into new customer segments and markets. Represent the company at industry events, forums, and partner meetings.
The Business Development Manager is responsible for driving business acquisition, maintaining strong client relationships, and ensuring sustainable growth in the Group Life Insurance portfolio. This role focuses on engaging corporate clients, associations, and partners to deliver tailored insurance solutions that meet organizational needs. Business Development & Sales Execution Identify and prospect new group life insurance opportunities through market research, networking, events, and referrals from across channel. Develop and execute sales strategies to meet business acquisition and revenue targets. Conduct client meetings and presentations to understand organizational needs and propose appropriate insurance solutions. Manage the end-to-end sales process—from proposal to onboarding—with a strong focus on timely follow-ups and conversion. Client Relationship Management Build and maintain strong, trust-based relationships with corporate clients, HR/Finance leaders, and partners. Conduct regular client reviews to assess satisfaction, ensure continued value, and identify upsell or renewal opportunities. Act as a single point of contact for key accounts, resolving any client issues in coordination with operations and servicing teams. Collaboration & Internal Alignment Work closely with underwriting, product, operations, and claims teams to deliver tailored, client-centric group solutions. Provide feedback to internal stakeholders regarding market trends, client expectations, and competitive positioning. Support cross-functional sales efforts with agency, bancassurance, and partnerships teams where applicable. Market Insights & Reporting Monitor market trends, competitor activities, and regulatory updates relevant to the group insurance space. Maintain accurate sales pipeline data, client records, and activity tracking via CRM tools. Prepare regular performance reports and dashboards for review by senior management.