Key Responsibilities 1️⃣ Sales Performance Achieve individual monthly sales targets Upsell and cross-sell products Handle high-value transactions confidently Promote new collections and schemes 2️⃣ Customer Service Provide personalized service to customers Understand customer preferences and budgets Build long-term customer relationships Resolve customer concerns professionally 3️⃣ Product Knowledge Stay updated on gold rates and diamond pricing Explain purity (22K, 18K, etc.) and certification Guide customers on bridal and investment purchases 4️⃣ Inventory Handling Ensure proper display and tagging Assist in stock verification Follow security protocols for handling jewellery 5️⃣ Team Support Mentor junior sales staff Assist in training new employees Support showroom manager in daily operations
Maintain accurate financial records and update ledgers using accounting software. Support monthly, quarterly, and annual financial closing processes. Perform bank reconciliations and resolve discrepancies. Prepare and issue invoices, receipts, and credit notes. Help monitor inventory movement and cost of goods sold (COGS). Ensure compliance with financial policies, procedures, and internal controls. Maintain proper documentation for audits and financial reviews. Support the Senior Accountant or Finance Manager with ad-hoc tasks and reporting.
Plan, schedule, and monitor daily vehicle routes. Manage and control fuel consumption, ensuring accuracy and preventing misuse. Maintain and update records of company fixed assets. Manage office supplies, operational materials, and other inventory items. Record inventory in/out transactions accurately. Conduct monthly stock checks and stock taking. Prepare and submit inventory reports. Handle cargo delivery, receiving, and related logistics processes. Ensure proper documentation and record-keeping for cargo transactions. Coordinate with relevant parties to ensure timely delivery. Maintain records of employee uniforms. Manage uniform issuance, returns, and tracking. Liaise with government offices when required. Supervise security staff, cleaners, and drivers to ensure smooth daily operations. Handle procurement of office supplies and operational materials. Manage billing processes and maintain proper records. Prepare and submit monthly expense reports. Perform other administrative tasks as assigned by the Manager.
Prepare and analyze financial statements, including balance sheets, income statements, and other accounting reports. Manage daily cash reports and account allocations. Monitor and record project-wise income, expenses, credits, and debits. Oversee accounts payable and review general ledger entries. Prepare tax budgets, forecasts, and accruals. Review and analyze tax accounts to ensure accuracy and compliance.
Manage the full recruitment cycle for assigned positions. Prepare and post job advertisements on job portals, social media, and other recruitment channels. Screen CVs and shortlist qualified candidates for interviews. Arrange and coordinate interview schedules with candidates and hiring managers. Support the interview process and collect interview feedback. Prepare interview summaries and submit them to the HR Manager. Coordinate the job offer process for selected candidates. Manage the employee joining process and onboarding arrangements. Maintain recruitment records and candidate databases. Prepare recruitment progress reports and submit them to the HR Manager. Assist with HR administrative tasks and documentation when required. Perform other HR-related duties assigned by the HR Manager.
Key Responsibilities 1. Recruitment & Onboarding Assist in hiring sales executives, cashiers, goldsmiths, designers, and back-office staff. Schedule interviews and coordinate with department heads. Handle joining formalities and employee documentation. Conduct induction and orientation for new employees. 2. Attendance & Payroll Support Maintain daily attendance and leave records. Prepare payroll inputs including overtime, incentives, and deductions. Support statutory compliance documentation (PF, ESI, bonus, etc.). Update employee records in HRMS or payroll software. 3. Employee Records & Documentation Maintain employee personal files and contracts. Prepare offer letters, appointment letters, and warning letters. Update employee database regularly. 4. Employee Relations Address employee queries related to salary, leave, and policies. Support grievance handling and disciplinary procedures. Assist in organizing employee engagement activities and events. 5. Compliance & Administration Ensure compliance with labor laws and Shop & Establishment regulations. Maintain HR registers and statutory records. Support audits and inspections.
Key Responsibilities 1. Recruitment & Onboarding Assist in hiring showroom sales executives, cashiers, goldsmiths, designers, and production staff. Coordinate interviews and documentation. Manage employee onboarding and induction programs. Maintain recruitment tracker and employee database. 2. Payroll & Attendance Management Monitor attendance, leave records, and shift schedules. Assist in payroll processing including sales incentives and overtime. Ensure proper documentation for PF, ESI, bonus, gratuity, etc. Maintain updated employee files. 3. Employee Relations Address employee queries and basic grievance handling. Support disciplinary procedures and warning documentation. Organize employee engagement activities and festive events. Maintain positive work environment across showroom and factory. 4. Compliance & Documentation Ensure compliance with labor laws and Shop & Establishment regulations. Prepare documents for audits and inspections. Assist in drafting HR policies and SOPs. 5. Training & Development Coordinate sales and customer service training for showroom staff. Assist in organizing skill enhancement training for artisans. Maintain training records. 6. Performance Management Support performance appraisal process. Track sales KPIs and production targets. Prepare HR reports for management review.
Key Responsibilities 1. Recruitment & Staffing Manage hiring for showroom sales executives, goldsmiths, designers, production staff, and back-office employees. Coordinate bulk hiring during festive seasons and peak sales periods. Develop recruitment pipelines for skilled artisans and experienced sales professionals. Conduct interviews and finalize compensation in line with company policy. 2. Payroll & Compensation Oversee payroll processing (including incentives and sales commissions). Manage attendance, leave records, and overtime calculations. Ensure statutory compliance (PF, ESI, gratuity, bonus, etc.). Maintain accurate employee records. 3. Employee Relations Handle employee grievances and disciplinary actions. Maintain positive workplace culture across retail outlets and factory units. Conduct regular staff meetings and engagement activities. Monitor employee retention and reduce attrition. 4. Compliance & Legal Ensure compliance with labor laws and shop & establishment regulations. Maintain documentation for audits and inspections. Draft and implement HR policies and SOPs. 5. Training & Development Organize sales training for showroom staff. Conduct grooming and customer service training. Arrange skill development programs for artisans and craftsmen. Support leadership development for store managers. 6. Performance Management Implement performance appraisal systems. Track KPIs for sales staff and production teams. Align employee goals with business targets.
Key Responsibilities 1️⃣ Financial Planning & Analysis Prepare monthly, quarterly, and annual financial statements Develop budgets and forecasts Conduct profitability and cost analysis Monitor financial performance against targets 2️⃣ Working Capital & Cash Flow Management Manage cash flow and liquidity Monitor receivables and payables Coordinate banking relationships Manage gold metal loans and overdraft facilities 3️⃣ Inventory & Bullion Accounting Monitor gold and diamond stock valuation Track wastage and manufacturing cost Ensure accurate stock reconciliation Manage hedging and price fluctuation risks 4️⃣ Compliance & Taxation Ensure GST/VAT compliance Handle TDS and statutory filings Coordinate internal and external audits Maintain financial documentation and controls 5️⃣ Cost Control & Risk Management Identify cost-saving opportunities Implement internal financial controls Minimize financial risks and fraud exposure 6️⃣ Team Leadership Supervise accounts team Ensure proper delegation and workflow Provide financial insights to management