Credit Risk Management Support development and implementation of credit policies and procedures. Conduct branch inspections on loan assessment, documentation, and delinquency management. Temporarily cover credit roles (Branch Manager/CLO) when required. Credit Performance Management Coach and guide low-performing staff to improve results. Ensure branch managers set and monitor individual performance targets. Help develop performance assessment tools and independently review loan requests. Provide support to Loan Officers and CLOs. Capacity Development Assist in training branch managers and credit staff on target setting and performance assessment. Help train new staff on credit policies, loan assessment, and delinquency management. Recruitment Involvement Assist in identifying staffing needs for branches and the department. Participate in recruitment and selection of credit staff. Reporting and Other Tasks Prepare required reports for management, auditors, and stakeholders. Support departmental meetings and perform other assigned duties. Remain proactive, flexible, and ready to assist as needed.
Organize and support in all aspects of fleet & maintenance such as repair the machinery, equipment and office building environment, Support and maintain all aspect of office equipment/materials such as IT materials, aircons, generators, furniture and fixtures and so forth. Support to keep record of office equipment manuals and practices and repair works related to all office facilities and equipment. Arrange and support all aspect of necessary requirement and maintenance for all office building systems by providing the practical experiences as well as technical advice to the team. Inspect and maintain the cleanliness and sanitations of the office building and environment. Support to manage office vehicle usage and record, review and maintain all the reports relating to travelling schedule, trip itinerary, accident & fuel purchases and vehicle utilization. Assist in all logistical aspects of delivery activities carried out by the whole organization. Support the Unit officer and Manager in all aspect of vehicle administrations such as driver duties routines, mission assigned vehicles, timely issues and so forth. Support to accomplish all vehicle and office maintenance systems are working properly and carry out the repair works ordering such as research the estimated spare parts price list. Support to record the accident reports and yearly damage records of all SPNM vehicles and assist in producing reports. Support in preparing the departmental budget, prepares invoices, check requests and support in delivery matters. Assist to maintain and organized the weekly report of whole fleet & maintenance process, decision and accuracy of document in accountable of audit purpose. Assist in development of policies, procedures, guidelines and checklists in general office administration, procurement process and so forth. Support to provide training to branch staffs on policies, procedures, and guidelines and working related process to ensure staffs knowledgeable and skills.
Oversee vehicle allocation, scheduling, and usage in line with operational needs. Ensure timely preventive and corrective maintenance of all vehicles. Monitor fuel consumption, vehicle assignments, daily usage, mileage, and trip logs to ensure optimal utilization. Maintain compliance with all vehicle regulations (Eg. Insurance, registration) Coordinate preventive and corrective maintenance schedules to minimize downtime and prolong vehicle lifespan. Review service reports and approve repair quotations in collaboration with the Fleet & Maintenance Manager. Support the setup, repair, and tracking of IT-related equipment in coordination with the IT team. Manage the office vehicle usage and record, review and maintain all the reports relating to travelling schedule, trip itinerary, accident & fuel purchases and vehicle utilization. Ensure functionality and regular maintenance of security systems including CCTV cameras, DVRs, and access control equipment. Schedule inspections, troubleshoot minor issues, and follow up with technicians/vendors. Coordinate with third party service providers for maintenance, installation and emergency response. Review service agreements, warranties, and contracts for compliance and performance. Supervise maintenance support staff (drivers, assistants, technicians) and oversee daily activities. Keep detailed records of maintenance, incidents, repairs and associated costs.
Position Summary Talent Management & Curriculum Development Manager is responsible to design, maintain, monitor and enhance programs, policies and procedures in relation to Learning, Career Development and Succession Planning in order to identify and plan for career progression routes of employees; develop and execute appropriate learning plans and competency development within the parameters of the established Business Strategies. Duties and Responsibilities of Learning and Development Manager 1. Develop and coordinate Talent Management Program on a regular basis to retain employees of great potential and long-term commitment for succession planning of the company 2. Develop and coordinate the Management Trainee Program to attract regular intake of fresh or young professionals to SPNM workforce 3. Launch and coordinate Training Needs Analysis for all SPNM employees to fulfil any pre-existing and potential skill gaps of SPNM employees 4. Report the progress and result of the monitoring and evaluation process of the programs to the supervisor. 5. Liaise and build relations with external training providers/ institutions for potential arrangement of external lectures/ workshops/ courses. 6. Research and design additional training programmes for talent management of SPNM employees in line with the Training Needs Analysis result 7. Coordinate communications with all relevant internal departments and external stakeholders to improve the delivery and effectiveness of the training programs. 8. Research progressive training trends, methods and best practices of both theoretical and practical to ensure ultimate and consistent development of the employees through training programs. 9. Develop additional quantitative and qualitative surveys occasionally to measure, evaluate and align individual and organizational development needs. 10. Produce relevant, knowledgeable content and regularly update the content cycle on social media to boost employee engagement, enthusiasm and productivity as per the unit’s internal knowledge-sharing strategy. 11. Coordinate and revise Learning and Development Guidelines and Procedures on a regular basis as per the changing circumstances and advancing training practices. 12. Fulfill any ad-hoc tasks and assignments as assigned by the direct-line supervisor, as necessary.
Keep knowledge about the company’s Bancassurance products and services up to date in order to be able to response to branches’ and clients’ inquiries. Support branches’ daily operations regarding document completion and system entry. Provide necessary support, products and sales training to branches. Help branches resolve customer complaints regarding selling and claim of insurance policies. Coordinate with related departments and counter team on operational workflows and transactions. Coordinate with the partner company (Capital Taiyo Life Insurance Limited) for daily operation, product knowledge update, customer enquiries, product promotion, and related matters. Report daily, weekly, and monthly sales report to Bancassurance Sales Assistant Unit Manager/ Unit Manager as per the given template, and filing all documents properly. Provide and share “Insurance Awareness and Knowledge” to customers and clients, when necessary. Be willing and ready to contribute and assist wherever needed.
Core Banking & Database Administrator is responsible to assist MIS function for monitoring, reporting, installing, upgrading and troubleshooting the information systems of SPN and security of databases, report to the manager and support all staff who involving in MIS system to perform their work effectively. We expect to better serve the microfinance operations, Core banking systems implementation, Data center implementation and the microfinance's customer needs.
Duties and Responsibilities ofApplication Developer Prepares project plan and project related technical and management reports. Contributing to the development of APIs and workflows Support the entire application lifecycle (concept, design, test, release and support) Designing web/mobile applications and System Integration based on best practices and requirements. Working and developing the web/mobile application in collaboration with other team members and third party. Manages project activities right from project initiation phase to project implementation until successful system commissioning within the set timeline. Manage contracts with the relevant vendors to ensure prompt deliveries of service application. Stay up to date with new technology trends. Be an active learner and a good leader of a team.
Assist in administrative duties assigned by head of internal audit department, unit manager and officer. Assist in assessing compliance with field operation procedures, credit policy and procedures. Visiting clients’ house and observe the field operation processes of loan officers and branch management team. Check and verify the customer information, supporting documents, loan documents. Identify and document business processes and controls in order to evaluate risks and compensating controls and Regular review and check financial statement monthly. Coordinate in audit efforts with other units of internal audit department Assist in assuring audit practices conform to department and professional standards and assisting in internal audit reporting processes. Follow up to ensure that approved recommendations are implemented. All other duties as assigned.
Develop payroll and compensation structure in compliance with stated rules and regulations. Maintain payroll information, directing the collection, calculation and entering of data. Update payroll and compensation records by reviewing changes in deduction, addition, exemptions, job titles, department and transfer. Prepares reports by compiling summaries of hired or terminated staff, incentives, overtime, leave deduction, taxes and salary advance to support the salary calculation. Maintains employee confidence and protects payroll and compensation operations by keeping information confidential. Monitor the market trend and develop employee welfare plan in accordance with applicable law. Build strong network with Tax Office and SSB office. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Perform other tasks as assigned by manager.