School Operations Management Manage the onboarding of new students in compliance with the school procedures. Schedule the school classes and student community activities following the K&U MM headquarter guidelines. Manage the teachers schedules to cover all classes, community activities, internal events and demo classes. Academic success management Proactively participate in the teacher selection process Manage and execute the Kids&Us academic procedures in full compliance Implement all corrective measures requested from Kids&Us Myanmar Academic Management in compliance to Kids&Us standards Make requests for teachers’ reinforcement trainings to the Academic Management Customer experiences management and commercial support Develop a close relationship and high level of trust with the families by following the parent-teacher communication protocol of the school Be accountable for all interactions with parents at the school to ensure parents and students satisfaction, resolve issues that emerge, and escalate to higher management as required Work in close collaboration with the commercial function and provide full support to drive customer retention and student referrals Ensure compliance to Kids&Us English-only environment is respected by all staff while communicating with the students of the school Actively participate in all CX initiative of the organization 4. People engagement and development Manage and evaluate the performance of the services team of the school in line with the organization’s HR policies and procedures. Ensure compliance to the organization’s training programs and policies. Drive the engagement level in the team and stimulate high morale in the school.
Key Purpose of the Job: Activity / Event Planning and Preparation Capture activities and events requirement from all stakeholders ahead of time and prepare an events and activities calendar draft Obtain formal sign-off from all stakeholders for the events and activities calendar Lead in the planning, conception, preparation and invitation of the activities and events for prospects, students and referrals Plan and coordinate for the production of all marketing material in collaboration with the marketing team Activities and events execution and reporting Manage communications across all departments to ensure the smooth and successful execution of the events Lead the event coordinator in organizing the center decoration for all internal events and ensure that the social area is tidy after the events Ensure the delivery of events and activities that drive students and prospects engagement Manage the budget for the respective events Capture feedback and drive internal student's experience Build and update relevant and insightful event and activity reporting, including students' attendance to academic driven activities While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.
1. Network Building & Partnerships Maintain strong relationships with existing partner companies and continuously expand the professional network by engaging new local and international companies, organizations, non-profit entities, and government stakeholders. Build and sustain relationships with management and/or ownership of relevant industry partners. Manage partnerships and engagement between Auston and industry, organizations, and government entities. Represent Auston at external partnership, technology, and industry-related events as required. 2. Internship Program Management Capture internship requirements from the Academic Team. Counsel students and support them in defining clear internship objectives and needs. Build and maintain a structured knowledge base of available internship programs relevant to Auston students. Match internship opportunities with students’ academic background, skills, and career goals. Collect feedback from students and host companies regarding internship experiences and continuously improve internship quality and impact. Plan and coordinate industrial visits and internship execution in collaboration with the Student Service Team. 3. Career Planning & Career Services Develop, update, and implement career development activities aligned with Auston programs and students’ career objectives. Support students in developing employability skills, job search tools, and career readiness competencies. Track and maintain alumni records, employment outcomes, and placement data. Support the team in achieving OKRs related to alumni job placements through job matching, employer engagement, and follow-up tracking. Plan and coordinate annual or biannual on-campus and/or virtual career fairs, technology fairs, and partnership events. Actively participate as a team player in external events such as technology showcases, IT and engineering competitions, and partnership activities. Assist the Career Service Manager in budget preparation and management for career fairs, industrial visits, and career service activities.
Academic management Do the online Logiscool training and attend any extra training required by the Academic Manager (AM). Prepare and plan the annual calendar, including classes, teachers, extra activities, terms, exams periods, and reports periods. Ensure the method is applied by conducting Internal and scheduling external audits. Schedule and carry out the annual parentteacher meetings or any other meetings required by the families or the School Manager (SM). Review, correct the term reports following the Logiscool standards and ensure they are sent to the families. Carry out and supervise the students’ exams at the end of stories. Prepare and carry out other Logiscool services (FW, S&F, etc.) Monthly contact each parent to update them about their kid’s learning, motivation, and behavior progress. Manage the monthly extra activity budget, and supervise purchasing of these materials following the procedures required by finance. Inform the AM about the purchasing of Logiscool core materials if needed. Regularly check and maintain the core Logiscool materials and the teachers’ tools. Teacher management Master the Logiscool Method to assist and support your teachers in teaching to ensure teachers follow the Logiscool Method and standards. Ensure the teachers are well trained with the method by giving them the Followup of the Logiscool online training and any extra training if necessary Review and check the followups written by your teachers in My Classroom to regularly identify problems regarding Audio tracks, attendance, and oral tests. Prepare and coordinate with the School Manager for the Monthly and Quarterly teacher meetings. Ensure that Teachers know their students well, maintain a close relationship, guide them on good study habits, and keep them highly engaged so all students achieve their goals. Collaborate with Teachers to follow up on students’ class feedback and ensure that students’ weaknesses are being improved on Assess the students’ progress and report to the SM and the AM. Support monitoring the teachers’ performance and compliance with the organization’s performance management policies. Teaching Teach classes according to the Logiscool Method to keep connected with the method and the kids. Be responsible for the learning success of your cohort of students, and ensure they reach their language learning goals by following the Logiscool Method Do the demos and substitutions as required. Students and parents' engagement Practice communication skills with the families by doing role plays with the AM and SM Develop and maintain a close relationship and high level of trust with your students and parents by communicating and interacting actively with them to record feedbackor problems related to their kids in the CRM system, taking care of the kids during a consultation if available, and assisting with the management of the student pickups and drop-offs. Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. Escalate any issue with parents or students to the SM as required to have the problem treated, and the parents/students’ concern mitigated. Collaboration in the school Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required. Support the school decorations in some seasonal events. Welcome prospects to the school when the Sales Team is busy or absent. Give the students’ materials to the corresponding teacher when the delivery is needed. Complete the enrollment process by sending the credentials of the apps and the material email. Inform the SM and the AM about any situation requiring managerial attention or potentially impacting the customers’ experience of the students or the parents.
This Opening Position is for Logiscool Myanmar which is one of the Wall Street English's other Business Unit. Key Areas of Responsibility for ICT trainer 1. Teaching - Mainly in charge of teaching all classes at the center according to Logiscool Method - Be responsible for the learning success of students and ensure they reach their learning goals by following the Logiscool Method - Do the demos and trial classes as required. 2. Students and parents' engagement - Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. - Escalate any issue with parents or students to the SM as required to have the problem treated, and the parents/students’ concern mitigated. 3. Collaboration in the school - Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required. - Support the school decorations in some seasonal events. - Welcome prospects to the school when the Sales Team is busy or absent. Hiring Yangon Campus Locations : Yankin Township Hiring Mandalay Campus Locations : Mingalar Mandalay Center and Chan Aye Thar Zan
This position is opened for Kids & Us Business Unit from Mandalay Campus. 1. Teaching Do the online Kids&Us training within the provided deadlines and attend any extra online and practical training required by the School Academic Coordinator (SAC). Teach classes and demos according to the Kids&Us Method, as defined in the teaching guides. Be responsible for the learning success of your cohort of students, and ensure they reach their language learning goals by following the Kids&Us Method. Carry out daily monitoring of your students by tracking the frequency of the audio, attendance, reports, progress tests, detecting incidents or problems with the students, etc. Inform the school’s Management and/or School Academic Coordinator about any situation requiring managerial attention or potentially impacting the customers’ experience of the students or the parents. Provide regular follow-up to your students and parents on My Classroom tool by writing progress reports, low performance at the end of each term or any other files required by the SAC or the Academic Manager (AM). Prepare and attend individual parent-teacher meetings with the coordination of SAC or AM. Attend the Monthly and Quarterly Internal meetings with the SAC and Management. Do the oral tests to students, do the placement tests to prospects and so the substitution as required. Deliver the students’ materials following the SAC’s instructions. 2. Events organization participation Participate in the organization of Open Day, Babies & Kids Experience, Storytimes, Kids Weeks and other school activities, together with the Academic Coordinator, Academic Manager as required. Deliver, prepare or assist with the preparation of extra activities as required by the SAC or SM. 3. Students and Parents Engagement Establish a good relationship with parents and students and increase loyalty from the parents by actively participating when the kids are entering and leaving the classrooms. Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. Create a fun, total English learning environment. 4. Customer Service Support Welcome prospects in the school when the Sales Team is busy or absent.
About Logiscool Logiscool is an after-school center that teaches coding and digital literacy to children through fun-based learning . Founded in Budapest, Hungary in 2014 , it has taught 185,000+ students across 170 locations in 35 countries . The program helps students progress from visual coding (Blox) to Mix coding , and finally to text-based programming such as Python, Unity, Godot, and C# . Logiscool started its operations in Myanmar in 2023. 𝐾𝑒𝑦 𝑅𝑒𝑠𝑝𝑜𝑛𝑠𝑖𝑏𝑖𝑙𝑖𝑡𝑖𝑒𝑠 Sales Performance Management Set monthly sales targets and individual goals for the sales team Prepare sales plans and action plans for the Head of Operations Monitor pipelines, collections, and conversion performance Ensure accurate and timely CRM updates Actively participate in sales presentations and consultation Review team performance and identify improvement areas Conduct coaching, training, and regular feedback sessions Support continuous professional development of the sales team Activity Planning & Participation Plan and support center activities and events Ensure strong student and prospect engagement Collaborate with the academic team during events and classes Customer Experience Management Build strong relationships with students and parents Ensure satisfaction with learning progress and environment Conduct regular follow-ups and manage customer feedback Cross-Functional & Center Operations Coordinate closely with Academic, Marketing, Telemarketing, and Activation teams Share market insights and customer feedback Support recruitment, scheduling, and team morale Ensure the center is welcoming, organized, and professional
We are looking for five Educational Consultants to join Auston, Wall Street English, and Logiscool Myanmar in Yangon and Mandalay. The role focuses on supporting student enrollment and renewals by providing effective consultation on our programs, maintaining strong relationships with students and parents, and ensuring a positive learning journey. The position will also support sales planning, customer service, event coordination, and general administrative tasks while collaborating closely with the academic and school teams to achieve overall school targets. Key Responsibilities: 1. Sales Effectiveness (New & Renewed) Demonstrate a strong understanding of products and methods. Master presentation and closing skills to meet sales targets. Prepare and execute a monthly sales plan for maximum impact. Maintain accurate records in the school information system. Guide new students in using school applications and engage with parents to build trust. 2. Customer Service Build strong relationships with students and parents throughout their journey. Report important feedback, complaints, and prospects to the School Manager. Prepare and distribute necessary materials for students. 3. Event Coordination Assist in preparing materials and supporting external events as assigned. Provide consultation at events and assist with extracurricular activities when available. 4. General Administration Manage school assets, materials, and general purchases. Maintain a tidy, safe, and hygienic school environment. Handle daily cash collection and bank deposits per school procedures. 5. Collaboration Foster strong teamwork between sales and academic teams. Attend required meetings and support cross-functional collaboration.
1. School Operations Management Establish and monitor the onboarding procedures of new students and class opening in order to ensure compliance at the school level. Manage and oversee the scheduling of school Kids&Us classes and activities following the budget and target. Manage and control the inventory of the schools' didactic materials and stationaries. Ensure all schools are always clean and tidy. 2. Academic success management Forecast and recruit service team members in alignment with the Headcount Plan Manage and ensure the academic procedures and deliveries at all schools in full compliance. Manage the implementation of all corrective measures requested from Academic Management in compliance to Kids&Us standards. Make requests for teachers’ reinforcement trainings to the Academic Management. 3. Customer experiences management and commercial support Oversee the compliance of the parentteacher communication protocol at the school level to develop close relationship and high level of trust with the families. Manage and ensure the high level of satisfaction for both parents and students across the schools by providing guidance to School Academic Manager of complex cases, protocol and guideline for standardization and uniformity. Ensure the collaboration and full support from the service team to the commercial function to drive customer retention and student referrals. Lead and develop CX initiatives of the organization. 4. People engagement and development Manage and evaluate the performance of the services team in line with the organization’s HR policies and procedures. Ensure compliance to the organization’s training programs and policies. Drive the engagement level of the staff and stimulate high morale across the schools.