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91 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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JFE MYANMAR Coated Steel
1 Post
Yangon
Yangon 1 Post
Benefits: Ferry Provided. Transportation Allowance. Meal provided partially. Phone Bill provided. Incentive Allowance Health Insurance and life Insurance
Highlights:International Standard
Career Opportunities: Learn new skill on the job.
To work safely at all times and to actively participate in JMCS Safety programs. Be the first point of contact for customers ensuring the JMCS Service...
Concordia Public Company Limited
2 Posts
Yangon 2 Posts
Benefits: Working Day: Mon to Fri, Meal Allowance, Attendance Allowance, Ferry Provided
Highlights:Make a difference
Career Opportunities: Learn new skills and techniques
Administer, monitor, and maintain the company's CRM system. Support CRM users across departments and provide troubleshooting assistance. Ensure CR...
MARGA GROUP
Benefits: - Overtime Allowance - Hospitalization and Life Insurance - Other staff benefits
Highlights:- 6 days a week - work with duty roaster
Career Opportunities: - International Working Standard - Learn new skills on job
Job Descriptions: Build and maintain positive relationship with residents. Promptly handle and resolve all inquiries and requests ensuring a high lev...
Flymya
5 Posts
Yangon 5 Posts
Benefits: * Shift Allowance, Lunch & Ferry provided * Year-end Bonus
Highlights:* Fun and flexible working environment * Commitment to diversity, equity, and inclusion * Support work-life balance
Career Opportunities: * Training provided * Promotion opportunities * Opportunities for professional development and career progression
Flymya prides itself on our promise, ‘Travel is easy with us’! And we aim to make travel easy by providing the smoothest possible experien...
DKSH ( Myanmar ) Ltd
Benefits: Health Insurance Group Life Insurance Pay for Performance Annual Salary Review
Career Opportunities: Learn new skill on the job
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable. Develop busin...
Asia Strategic Education
Benefits: *Yearly bonus
Highlights:* International Standard * Join an experienced team
Career Opportunities: * Training Provided * Learn new skills
1. Network Building & Partnerships Maintain strong relationships with existing partner companies and continuously expand the professional network...
KBZ Bank
Mandalay
Mandalay 1 Post
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
Job Description ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကိုကောင်းစွာသိရှိပြီး Customer များအားသေချာစွာရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရ...
ATOM
Benefits: Airtime Usage Medical Insurance Coverage Bonus Entitlement
Highlights:You can make a difference
The AM / Manager Call Center In-Charge Operation is responsible for managing Call Center operation to achieve core KPIs of Call Center, focusing on im...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Able to work in the assigned branches to improve the branch customer service standards and travelling to nationwide Responding to customer inquiries, ...
Yadanar More & More Co.,Ltd
Benefits: * Yearly bonus * Attendance bonus * Travelling allowance * Wedding benefit * Staff party
Highlights:* Travel allowance will be provided to shortlisted interview candidates. * Holiday - Sunday, National Holiday * Working hours - 9:00 AM to 5:30
Career Opportunities: * Training provided * Learn new skill on the job * Promotion opportunities * Management potential
This role is responsible for nurturing and maintaining long-term relationships with existing customers. The primary focus is to maximize Customer Life...
Elevate Education Global
Benefits: Benefits Salary starting at 400,000 - 500,000 MMK MMK per month. Performance-based incentives and growth opportunities. Supportive and dynami
Highlights:. International Standards . Join an experienced team
Career Opportunities: . Training Provided . Learn new skills on the job . Promotion opportunities
Job Description Summary (Read This First) This is a supporting role in our commercial team, mainly helping students who want to study in Thailand (o...
Asia Strategic Holdings
Benefits: Attractive Salary + Commissions Saturday, Sunday and Public Holiday Off
Highlights:Fun working environment International standard Join an experience team
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities
Job Description Assist students while on the bus and when crossing the road. Help students place their school bags and lunch boxes in the designated ...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Certified Basic Banking Training - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's ...
Mandalay 2 Posts
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
CB Bank
Benefits: Rewards for over performance. Ferry Provided
Career Opportunities: Learn new skills on the job.
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...
Mon State
Mon State 1 Post
Benefits: Bonus
Shan State
Shan State 5 Posts
Myanmar Japan Thilawa Development Ltd
Benefits: Overtime payment Sat, Sun & Public Holiday closed Ferry + other allowances as per the company's policy
Highlights:Holidays: Saturday, Sunday, and Public Holidays
Career Opportunities: Learn new skills on Job
Answer the incoming calls, note messages, and welcome guests. Arrange meeting room and helps the arrangement of events, refreshment and lunch for gues...
Benefits: Bonus + Commissions
Highlights:Fun Working Environments
Career Opportunities: Training Provided Promotion Opportunities
Job description Kids&Us is a globally recognized English learning brand for children, founded in Barcelona in 2003 and now operating in 600+ schoo...
Suzuki Thilawa Motor Co.,Ltd
Benefits: - Lunch Provided - Ferry Provided - Uniform Provided
Highlights:An awesome company
Career Opportunities: Opportunities for promotion
(1) Service Warranty To manage and support warranty-related processes with dealers To handle technical warranty cases and coordinate reimbursement cl...
Myanmar Oriental Bank (MOB Bank)
Benefits: Bonus Over time
Highlights:Rewards for over performance
Career Opportunities: Training Provided Promotion opportunities
Lead and manage the Customer Care team, including call center and customer support functions Oversee daily handling of customer inquiries, complaints,...
Javelin Services Ltd (AEQUITAS Holding)
Benefits: • Work for an International company • Develop your skills to international standards
Highlights:Work as part of a tight-knit international team of professionals.
Career Opportunities: • Progressive training provided • Strong potential to increase both position and salary
Uploading daily service reports. Coordinating with CRM and service technicians and accounts Maintaining operational documentation Assisting CRM ...
Exera Myanmar
Benefits: Rewards for over performance OT
Highlights:Fun working environments Only 15 or 16 working days in a month
Career Opportunities: Training provided
Work Schedule The shift pattern follows a 2 working days / 2 days off cycle . Day 1: Day Shift Day 2: Night Shift Shift Hours Day Shift: 6:30...
Gandawun Shwe Bagan Travel & Tours
Benefits: Salary : Nego
Highlights:Join a winning team
• Handle domestic and international air ticketing operations • Process ticket issuance, reissue, refunds, cancellations, and fare changes &b...
RnR - Rhythm & Rhymes
Benefits: - Monthly KPI Incentive - Transportation Allowance - Bonus - PH Bill Allowance
Highlights:- International Standards
Career Opportunities: - Training Provided - Management Potential - Learn new skills
- The Call Center Digital Team Supervisor leads and manages a team of digital-channel agents - Ensuring efficient and high-quality customer support ac...
Corporate Zware Group Co.,Ltd
Benefits: Competitive salary Ferry provided Weekend (Saturday half, Sunday) & public holidays off Overtime payments
Highlights:Professional and customer-focused work environment Supportive team with strong collaboration Company-provided uniform (if required)
Career Opportunities: Clear career progression to leadership level Develop advanced CRM and customer handling skills Opportunity to take on team leadership responsibiliti
(CRM Management, Customer Relationship, Customer Follow Up & Report) • Build and maintain strong relationships with existing customers to ...
Benefits: စနေ တနင်္ဂနွေ ပိတ်ပါသည်။ Health Insurance Group Life Insurance Pay for Performance Annual Salary Review
Highlights:Good interpersonal skills
ရန်ကင်း၊ Yangonတွင်ရှိသော Full Time Customer Care Representative (FMCG) (သို့မဟုတ် အချက်အလက်ရေးသွင်းသူ) ရာထူး 1 နေရာစာအတွက် အထူးအခွင့်အရေး၊ လုပ်သက် - ...