Sales effectiveness (New and renewed)

• Demonstrate a high degree of understanding of Logiscool products and methods.
• Master presentation skills in compliance with Logiscool training provided
• Develop strong closing skills to help the team meet the school sales milestones and targets.
• Thrive to achieve the highest level of performance individually consistently and for the school.
• Prepare a personal sales plan, objectives, and customer acquisition action in detail at the beginning of each month to obtain the greatest possible effect.
• Deliver programs/course consultations and coordinate the placement test execution with the SAC.
• Participate in the process of students' drop-off and pick-up at the school to increase the loyalty and trustof the parents.
• Consistently follow up with prospects and make subsequent appointments as required.
• Rigorously update accurate prospect and student information in the school information systems during and after each interaction.
• Show and guide the new students about utilizing the school applications.
• Establish a strong daily work routine to maximize sales activities across all channels.

Customer service

• Develop and maintain relationships and a high level of trust with your students and their parents from the beginning of their contract until their graduation.
• Ensure your students and their parents are satisfied with their classes, learning progress, and the environment by actively soliciting and acting on feedback.
• Report any important information to the SM frequently regarding: Feedback, complaints, prospects…
• Communicate with the parents at each touch point.
• Solve parents’ and students’ issues and address their concerns proactively.
• Prepare books, backpacks, and labels for the first day or the beginning of each story and give them to the SAC.
• Support the school with unexpected issues when the class/activities are ongoing.
• If available, take care of the children during consultations with parents by other sales team members.

Event Coordination

• Prepare the material and facilities needed for the consultation at the events as assigned by the School Manager
• Assist and support External events (partnership, promoter), consult the families if required.
• If available, support the Academic team with the weekly extra activities.

General Admin

• Manage general assets and materials at the school such as the school equipment, printer, projector, gifts, books, stock, health box…
• Order, receive, and support the management of general purchases for the school such as refreshments, stationery, drinking water, and utilities...
• Ensure the school environment is tidy, hygienic, and safe for the students.
• Take the daily cash collection to the Bank, following the school procedures, being accountable for the amount.

Collaboration in the school

• Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required.

While the above includes a description of the position’s essential functions, other duties may be assigned. This job description is subject to change at the discretion of management.

• Education: Minimum Academic Requirement: university/college degree
• Languages: Proficient in written and spoken English
• Experience: Minimum of 2 year of sale experience or customer service experience
• Be able to communicate and persuade customers directly and via phone.
• Understanding of sales process, preferably with customer service experience
• Critical thinking, problem-solving and good time-management skills
• Be able to work independently as well as in a team.
• Great interpersonal and communication skills
• Be available for shift work and work under pressure.
• Excellent knowledge of MS Office