• Responsible for training requirements as per MJSL business needs including, but not limited to understanding the market situation and customer needs so as to organize, plan and execute training for all key employees to ensure we can continuously maintain No. 1 market position in the E&E business and serve our customers in the best possible way.
• To organize, plan and execute the Technical Training Schedule to make sure that all new and existing field staffs are receiving the training as per capacity plan every year to have continuous improvement.
• To analyze training gaps and needs as well as to work to resolve these gaps for MJSL employees
• To control and oversee the operation of the Training Center and in-house apprenticeship program
• To lead quarter learning and development meeting with the active participation from all department heads
• To identify and analyze training needs, prepare training calendar, execute the same to fulfill identified training needs, measure / ensure the effectiveness of trainings.
• To localize corporate training content;
• To revise and release technical training documentation;
• To perform technical OC Master Trainings;
• To organize reviews and projects meetings with involved internal and external offices (OC's, JSG Technical Training, Corporate Master Trainers);
• To create training plans with PLMs (NI and EI) according to OC's specific needs;
• To ensure all employees and subcon have received mandatory and necessary training before allowed to attend to job sites.
• To align his and team’s efforts in line with business growth strategies
• To train non-English speaking local trainers in OC to the required level.
• To create a pool of technical trainers in the department or in the company
• To ensure to have at least one LMS Administrator at training department to be able to enter/ update/ maintain/ extract all training records in the LMS system
• To organize technical training for improving competency of field staffs and coordinate with full-time/ part-time technical trainers to arrange technical training
• To closely follow up the certification process of NI/MOD/EI and regularly review with JSG
• To coordinate and support field operation team to improve field efficiency, MTBC, SU and CBR6
• To be accountable and consolidate Technical Training hours on monthly basis.
• To coordinate with Group Training Functions to align MJSL’s processes and direction of the training function to be in compliance.  
• To review and adapt Global Training Initiatives to the local OC processes

Quality

• Implement and maintain a well-documented Quality Management System (QMS) covering all major business processes in line with KG guidelines
• Establish and conduct internal company compliance audit process to achieve ISO 9001, 14001 & 45001
• Ensure procedures and tools are in place to deliver high quality results and minimize the Costs of Poor Quality (COPQ)
• Facilitate aligned processes with KG and adapting to local OC incorporating the best demonstrated practices

• Bachelor’s degree or higher in Engineering or related field.
• Microsoft Office (Word, Excel, PowerPoint), SAP, Web Browser
• Strong knowledge of English language (written and spoken).
• At least 5 years’ experience in Elevator and Escalator Industry Business.
• Good leadership and management skills;
• Assertive, detailed minded and good team player
• Necessary to be able to think commercially
• Team spirit and willing to share with others
• Comfortable in functional position and matrix organization, and in the field
• Able to self-review & take feedback and improve.