We're looking for a Business Planning & Reporting Executive to join our team at KBZ Bank, reporting to the Business Planning and Reporting Manager. This role is ideal for an enthusiastic individual who will support the line manager for the development and implementation of our Unsecured Loan business strategy. A bachelor & degree in business, finance, economics, or a related field is typically necessary. Additionally, experience in digital transformation, business planning, and collection strategy is beneficial. Fresh graduates are encouraged to apply. Assisting in the development and execution of business plans and strategy Generating and analyzing reports to track (KPIs) and metrics related to lending product Supporting the Business Planning and Reporting Manager in conducting market research and analysis to identify trends, opportunities, and threats and financial projections Collaborating with cross-functional teams to gather collection data and information for business planning purposes, ensuring alignment with organizational goals and objectives. Assisting in the preparation of presentations, reports, and presentations for line manager, providing insights and recommendations based on analysis findings. Contributing to the development and implementation of collection strategies for digital lending retail loans, optimizing recovery efforts and minimizing credit risk. Supporting ad-hoc projects and initiatives related to digital lending retail loanbusiness planning and reporting, as assigned by the Business Planning and Reporting Manager.
Contribute to establishing and developing of Accounting Manual. Establish and enforce proper accounting methods, policies and principles. Review of Chart of Accounts on quarterly basis, and draw up the purpose of each leaf GL’s purposes/usage, and to organize and clean up the unnecessary leaf GL. Be the key manager of maintenance of Chart of Accounts, as per Target Operating Model (TOM). Manage and oversee the daily operations of the Finance Function including.month and end-year process (accruals, provision and preparation of Audit Schedules to take over from other teams), general ledger payroll and utilities, cash/bank forecasting for payments, liaison with external auditors (Regulators/Statutory) and internal auditors and to answer their queries, while auditors are on-site visit at the Bank. Monitor and analyze accounting data and produce financial reports or statements (draft for audit purposes) together with audit schedules of the Bank, Coordinate and complete annual audits, Provide recommendations Improve systems and procedures and initiate corrective actions Assign projects and direct staff to ensure compliance and accuracy Meet financial accounting objectives Establish and maintain fiscal files and records to document transactions, Identify opportunities for improving general accounting processes, across the HO, VCs and branches, Oversee centralized activities, such as journal entry processing for payroll, and ensure staff are sufficiently trained to carry out the tasks, Find out and take ownership of activities involved in centralization of the other repetitive tasks over HO, VCs and branches, and Any other ad-hoc activities.
The Marketing Insights Analyst will be responsible for collecting and analyzing marketing data to help us make informed decisions about our marketing campaigns. The ideal candidate will have a strong analytical background, a deep understanding of marketing concepts, and experience using data analysis tools. Collect, analyze, and interpret marketing data from various sources, including customer surveys, website analytics, social media analytics, and sales data. Identify trends and patterns in the data to help inform marketing strategies. Create reports and presentations to communicate insights to stakeholders. Develop and maintain dashboards to monitor key performance indicators (KPIs) and track the success of marketing campaigns. Collaborate with cross-functional teams to identify opportunities for optimization and improvement in marketing campaigns. Stay up-to-date with industry trends, best practices, and emerging technologies to ensure that our marketing strategies are effective and innovative. Attend events where KBZPay is participating - occasionally, these events will be on weekends and evenings. Sign up new customers to KBZPay.
The role is handling in interpreting and maintaining HR policies, tracking HR projects, assisting to implement in new policies, and initiating on organizational processes. Provide Compensation and Benefits (C&B) Team with technical assistance in various HR-related projects and initiatives which includes interpreting and maintaining HR policies, programs, and procedures to ensure compliance and alignment with organizational goals. Assist in the tracking and implementation of HR projects and new policies. Work closely with the HR team to ensure the successful execution of initiatives and the seamless integration of new policies within the organization. Provide support to the line Manager in the utilization and implementation of new SMART HR features. Stay updated on technological advancements in HR and contribute to the enhancement of HR processes through innovative solutions. Analyse user requirements, so as to prepare detailed functional specifications and related documents Support user acceptance testing (UAT) such as problem resolution, tracking, escalation and closure. Execute implementation activities and support post implementation. Prepare and Reviews business scenarios and test scripting align with the requirements. Support clarification from the testing team on the test plans and during test execution. Collaborate with cross-functional teams to write Business Requirement Documents (BRDs) for HR-related projects. Clearly articulate cross functional teams’ needs, objectives, and requirements to ensure successful project outcomes within deadline. Define the opportunities for process improvement within the HR function. Streamline and optimize existing processes to enhance efficiency and effectiveness. Maintain up-to-date knowledge of HR best practices. Collaborate with the line Manager to support performance management programs.
The role holder is responsible for overseeing the comprehensive sourcing and procurement strategy in specific functional areas of the organization (i.e. IT Hardware and software, IT Operations, IT Application, IT Outsourcing and consultant services, etc.); driving key stakeholder alignment and supporting successful execution of sourcing and procurement strategies. The role section has management oversight and responsibility over the sourcing, assessment, selection and on-going management of vendors engaged by the bank. Provide overall supervision for the bank’s IT procurement function, including but not limited to the process of sourcing, evaluating and assessing vendors, negotiating terms of purchase, finalizing the purchase contract and the subsequent general managing of the vendor, etc. Set IT Procurement Department’s vision and objectives, define roles and responsibilities, and perform periodic assessment of the department’s capabilities in delivering its services, taking into consideration the bank’s business growth, market conditions, regulatory changes and regulatory expectations. Oversee development of the bank’s IT Procurement Policies, covering areas such as categorization of products and services, procurement process, approved vendor list, tender process, etc. Manage IT Procurement team to implement non-strategic & strategic sourcing and vendor relationship strategies for all Technology asset acquisitions (Hardware and software) and contract. Build robust working relationships with business owner in order to create alignment concerning sourcing strategies and procurement process for products & services in order to identify business needs and to ensure compliance with operational standards. Oversee implementation of operational procedures to ensure the bank’s compliance with applicable regulatory requirements and the bank’s policies, operating guidelines, processes and procedures. Source, deploy and manage procurement system that is able to track the various stages of the procurement cycle, automate key processes and produces analytical management reports. Lead transformation activities to develop and continually upgrade IT procurement capabilities, in collaborate with business/product partners and ITD, and leveraging on digital technologies and automated solutions where feasible. Analysis of IT procurement data (e.g., actual spending against budget by VC/Function, etc.) to identify potential areas of cost savings for the bank. Responsible for contract interpretation and first line of dispute resolution on IT agreements, contract change control, & record keeping. Implement a supplier segmentation program that differentiates the sourcing/management model for different supply categories and suppliers Develop multi-year sourcing pipelines that drive total value, including cost savings and supplier innovation for KBZ BANK
The role of a Senior Quality Assurance Automation Engineer is multifaceted, encompassing responsibilities related to automated testing, quality assurance, and process improvement. The role is pivotal in ensuring the efficiency, reliability, and quality of software products through the implementation of automated testing practices. Develop and implement an overall test automation strategy aligned with project goals and objectives. Implement and optimize automated test scripts for functional, regression, and performance testing. Research, evaluate, and recommend appropriate automation tools and technologies. Collaborate with cross-functional teams, including QA engineers, developers, and product managers to ensure comprehensive test coverage. Monitor test execution results, analyse failures, and collaborate with the development team to resolve issues promptly. Generate reports on test execution results and provide insights for improvement. Stay updated on industry trends and emerging technologies in test automation. Provide guidance and mentorship to junior members of the automation team. Willingness and ability to learn relevant skills and tools on the job
Collaboration with the engineering team for building systems and equipment, such as (Electrical power line, water supply, Sanitation, Generator, Lift, Air conditioning, electrical systems, plumbing, fire protection systems and etc, training will provide by team leader) Assist in conducting routine inspections Coordinate and prioritize work orders received from the supervisor. Installing and setting up machinery or equipment according to specifications and guidelines. Regular maintenance tasks to ensure that the systems or equipment are functioning optimally. In case of breakdowns, power, fuel generator, water supply etc, Maintain detailed records of their work, including generator fuel, coolant, battery etc, Responsible for work across 24/7 shifts and must be available to work in rotating shifts, including weekends and holidays.
Job Purpose:Responsible for leading the whole centre operations effectively and efficiently. This position leads and performs to drive and achieve the targets for all products and services in centre by following properly fully compliance of SOP, Fraud Management and Quality Assurance. Ensure for smoothness of daily operation including daily dashboard management in Google Form, Daily Dashboard. Ensure for petty cash management in Ariba by updating properly in the center expense google sheet. Weekly report must be sent to Regional manager and CC to SQM team not later than 4 pm on every Friday. Checklist must be validated with center stamp and signed by Center In-Charge. Monitor and handle fixed assets at the center and prepare the damage facility reports. Update staff attendance, information, transfer status, dismissal and people-related issues in regular basis in provided report formats. Center In-charge is not permitted to take two consecutive day off within a week. Escalate the resignation of any staff in center to Regional Manager in timely manner. Plan and prepare duty rosters for staff members in center on 25th of every month for following month. Communicate to Regional manager for any approval related to operation costs and issues. When there is no response the case escalated in 3 working days, include DVCGM in email loop for further escalation. For urgent and emergency matters, communication must be done through phone conversation and report back to Regional manager details later in email. Ensure KYC update process to meet the customer expectations and SLA. Conduct check, recheck and counter checks on all KYC update forms signed by 2IC Establish and maintain business relationship with branch managers, super agents and retail agents for cash allocations and cash-out services. Lead and take responsibilities to drive centers’ performance on all products and services. (Cash Out Slot & KYC sheet, Daily Cash Out Management sheet, Google form filled, Daily Reports, Home Loan, Passport Printing, Phone Sales, Sunny Sales, Payroll Services, Remittance, Quick Pay, Bill Payments, Gift Cards, Phone Bill). Prepare daily, weekly, and monthly center operation reports to Regional Manager.
Job Purpose:The role holder is responsible to verify potential Operation Risk for current and new products and services and have be familiar with all KBZ internal instructions, CBM’s instructions, CBM’s Rules & Regulation and MMCB’s requirement. The role holder responsible also to find out data/information, prepare report upon the department’s requirement and have to analyse any information/data and put into the meaningful business interpretation. Be the champion of process improvement, lean methodology in end to end customer journey including internal operations process flow, products and services To verify potential Operations Risk at operation process for current and new products and services To communicate and negotiate with all relevant VC/Functions and Branches upon the requirement. To prepare reports and checking the data/facts/information To research internal and external information as required by Operations Risk needs To arrange the required task of department’s daily process To analyze any information/data and put into the meaningful business interpretation Be familiar with all KBZ internal instructions, CBM’s instruction and Rules and MMCB requirements and any other relevant regulator’s requirements on the current and new products and services. Assist on any ad-hoc tasks and required by the department.