Assistant Vice President (Card Business - Consumer Banking Department) Duties and Responsibilities Perform product development of Master Credit card, including new product launch, overview the portfolio of launch cards product. Products Collaterals including T&C, Product information, risk, CBM compliance and ensure the Bank’s. Market’s research for creating & promotions for card product. Manage UAT process for the Card Issuing & Acquiring new product testing after business requirements. Closely work with CMS IT & Operations team during UAT period and participate testing for other project activities as require. Identify the data of testing, analyses the test results & reporting. Create test cases, test script, end to end UAT testing and documentation. Reviewing the UAT process to be in alignment with business goals. UAT will be responsible for tracking outstanding items and seeing them to completion. Design and implement strategic business plan. Support product team requirement as needed. SBLC Renewal for Mastercard. Report and present weekly and monthly activities to Section Head. Other Duties and Tasks assigned by Section Head and Head of Department.
Officer (Card Business - Consumer Banking Department) Duties and Responsibilities Perform on market trends and competitor analysis. Liaise with PGAD & CXM for administration tasks, programs, KV and content amendments on website. Appointment with rewards merchants & make the contracts. Email & SMS blast for credit card & debit cardholder for information announcement. Build a good relationship with customers and merchants. Monthly KPI presentation power points preparing for reporting to Assistant Manager. Responsible to prepare data analyzing report and product report. Analysis and review on market trends. Assist to training for product knowledge to branches the staff. Establishment of regular report for section head. Email & SMS blast for credit card & debit card replacement, promotions & awareness posts. (Infobip System). Liaise with card scheme for marketing programs. Supporting collateral and related POSM matter for those merchants. Survey on customer satisfaction report twice a year. Perform others ad-hoc as assigned by section head (including office note approvals, branch AKKS, administration tasks & power point).
Duties and Responsibilities Responsible is Servers, Storages, SAM switch, Oracle Solaris systems, Microsoft and Linux Operation systems. Responsible for managing Servers at DC and DR. Implementation, Monitoring, solving, status performance checking Oracle Sparc servers, storages, SAN Switch, Oracle VMs, Microsoft servers and VMware Guest OS. Support daily operations to servers and storages such as capacity management, performance monitoring, provisioning, and network systems connectivity. Manage and administration Servers and support application install such as MS-AD, DNS, FTP and Web. Installation, configuration and maintain hard drives of HP/DELL/Cisco/Oracle Spec servers and storages. Troubleshoot systems to identify and fix performance issues. Execute hardware and software configuration, installation, patching, integration, upgrades and performance security tuning. Troubleshooting and diagnostic skills, particularly with networking and the TCP/IP stack. If require MySQL, MariaDB Installation and Implementation. Monitor and maintain backup process such as tape library and external, resolve operational, infrastructure or hardware incidents in a data center. Follow and apply configuration and security standards and policies within a defined Change Management process. Resolve the unexpected system issue with via remote VPN/On site x 24/7 availability.
Duties and Responsibilities Responsible for Software Define Network, Firewalls, Load Balancers, Routers, Switches and monitoring tools. Responsible for handling issues in user network and firewalls such as adding, requesting for service and URL access by adding requested ports and zones. Trouble shooting and creating VPN tunnel with branches, vendors, third parties as per the requirement. Regular health check, monitoring for production network devices and proactively maintenance. Prepare new polices and port forwarding in web and application firewall for UAT & Production environment. Cooperate with vendors, security team and business users for requirements and project-based requirement. Troubleshooting and Creating EPGS, Application profile at core network environment. Policy tuning and binding specific ports between different EPGs Responsible for firewall for public ATMs, Visa-Master, collaborate services (Telenor, MPT, UPI) VPN connections, policies tuning and must meet for 99.9% availability. Responsible for firewall and support to meet 99.9% availability. Responsible for resolving daily network issues related with core network, users’ network as per requirement. 24/7 Standby and proactive for network incidents.
Provides efficient administrative support to C - Level Plans, schedules meetings, attends to both external & internal stakeholders Participate in internal and external meetings and prepare reports Coordinate& follow up with Department Heads, Section Heads, and Regional Heads for timely completion of action items. Reviews, analyze data and develop business reports as per Management requirement. Manage correspondence and communication, including emails and phone calls Coordinate travel arrangements and logistics Handle confidential information and sensitive materials with care Other tasks as assigned by C-Level