Key Purpose of the Job: 

B2B Service Coordination and Reporting  

• Monitor corporate students’ progress and always make sure that their progress is on track  

• Capture corporate students’ needs and prepare study plan  

• Capture student feedback and drive positive student’s experience  

• Identify the English needs of the corporate students depending on their personas and interests and coordinate with Teaching team and service Team to organize customized classes for corporate students weekly or monthly basis.  

• Drive student progress by providing on going and consistent support, advice, coaching and feedback along with assigned coaches and service team  

• Keep up-to-date with the student sentiment in order to capture students concerns and escalate to Corporate Partnerships Manager when issues are raised  

• Coordinate with B2B Sales Team in brining any potential additional services that might be required  

• Inform students about upcoming classes, events and activities that are relevant to the student interests  

• Assist in Organizational English Proficiency Assessment Program where students will be accessed their current English level.  

B2B Renewal and Referral Coordination  

• Build strong relationship with both students and clients to stimulate renewal and referral opportunities  

• Monitor advising sessions along with service team to generate referral and renewal opportunities  

• Create touchpoints with both clients and corporate students for renewal and upselling engagement   

• Conceptualize events to generate B2B referrals and B2B upselling   

• Report to Corporate Partnerships Manager when students’ purchased levels are going to be finished and encourage students to continue their journey with WSE   

• Encourage students to bring their family, friends and acquaintances to join WSE   

Corporate Partnerships Event Planning and Execution  

• Conceptualize event ideas along with B2B sales team to promote B2B sales and Partnership Opportunities   

• Conceptualize event Ideas and Plan along with Internal event specialist to maintain service and students’ engagement  

• Monitor event invitation process along with B2B Sales team for both service and commercial events   

• Monitor event execution process along with Marketing and Service Team accordingly   

Corporate Partnerships Reporting and Administration 

• Prepare weekly and monthly Corporate Service Report and present at the weekly meeting   

• Follow up with Partnered Companies for Career Opportunities and to update monthly promotions and benefits  

• Create Partnership Leads and update in CRM and follow up with TMK and retail sales accordingly   

• Prepare Partnerships Channel Leads and shows report and report to Corporate Partnerships Manager   

• Research and get engaged with potential partners for partnerships opportunities for both students and organization and report to corporate Partnerships Manager  

• Manage Partnerships appointments, prepare necessary documentation process along with Corporate Partnerships manager 

While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management. 

Qualification and Experience Required 

• Minimum of 2 years of proven work experience with English teaching / tutoring for Myanmar experience 

• Event Management experience  

• Strong communication skills, both in Myanmar and English (English Testing Result must have WSE Level 11)   

• Bachelor degree in business/PR/Marketing  

• Knowledge of MS office packages 

Required Competencies  

• Great interpersonal skills and excellent negotiation skills

• Professional attitude and work ethic 

• Excellent Presentation, persuasive skills and Strong networking abilities 

• Strong engagement skills and ability to perform a wide range of duties 

• Ability to effectively deal with multiple priorities, functions and activities 

• Must be open to receiving performance feedback and be able to react to feedback in a positive manner