Department  : Administrative, Building Management Office, Vantage Tower

Report to      : Building Administrative Executive/ General Manager

Job Summary

Receptionists are responsible for greeting visitors, answering phones, sorting and distributing mail, and the day-to-day general administration of the organization. Receptionist has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job.

• Welcome visitors by greeting them, in person or on telephone; answering or referring inquiries.
• Answering, screening and forwarding any incoming phone calls while providing basic information needed.
• Direct visitors by maintaining employee and company directories; giving instructions
• Maintain security by following procedures; monitoring logbook; issuing visitor badges.
• Record all incoming visitors and submit daily report
• Maintain telecommunication system by following manufacturer's instruction for house phone and console operation.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Maintain continuity among work teams by documenting and communicating action, irregularities, and continuing needs.
• Receiving and distributing daily mail/ deliveries/ couriers.
• Contribute to team effort by accomplishing results as needs.
• Perform as an Emergency Warden in an Emergency Situation to safe Visitors and tenant at Lobby Area
• Systematically File the (Hardcopy/ Softcopy) document that related to Reception
• Create and amend Receptionist SOP according to the Management instruction
• Need to inform immediately Building Management Office if there is anything happen around Lobby Area

• Any Bachelor degree 
• Proven working experience in a front office handling receptionist responsibilities
• Proficient with Microsoft Office Suite
• Solid Communication Skills both written and verbal (English/ Local Language)
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure