OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Senior Operation Executive

NearMe Co.,Ltd
Hlaing | Yangon
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE
Company Profile Jobs From this Company 4
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Senior Operation Executive

NearMe Co.,Ltd
Yangon
APPLY HERE

Senior Operation Executive

NearMe Co.,Ltd
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Hlaing | Yangon
1 week ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Ensure the team achieved the given objectives are achieved and prevent contamination to the company and department.
  • Monitors and executes day to day activities to team to ensure required partners & customer support are delivered to internal and external partners. 
  • Research and report on existing and emerging trends & behaviour  in all Customer support channels managements
  • Provide smooth and efficient flow of work within a team
  • Identifying operation related issues to maximise efficiency in terms or time, cost and resources.  
  • Preparing day to day to-do –list for the team and executing work efficiently and effectively. 
  • Reporting daily activities of the department and highlighting issues that are considerably management’s concern.
  • Implement methods and standard operating procedures for Operation (Customer Support & After-Sales Service) with the Manager.
  • Monitoring the trends of the reloading & transaction from the partners , create the situational report to Management. 
  • Monitoring the Call Center supports team performance and arrange the training programs for the improvement of the Team.
  • Preparing the effective script of the Customer Retention by projects.
  • Understanding the branding  of the Company & making sure all the customer support activities are necessary actions.
  • Participate in recruiting and training of fresh customer service employees.
  • Handle complicated and unresolved issues with the internal or external department.
  • Follow up on every activity with the Customer support activity.
  • Develop strategies and plans for customer support.
  • Establish standards for best customer support practices.

Open To

Male/Female

Job Requirements

  • Any Bachelor Degree.
  • Age between 25 to 35 years.
  • Minimum 3 years of experience in customer services field. 
  • Problem solving skill and goal-oriented approach.
  • Ability to use Microsoft Office applications.
  • Ability to work well with management and staff at all levels.

What We Can Offer

Benefits

- Attractive Salary
- Ferry Provided
- Sat, Sun and Public Holidays Off

Highlights

- Fun working environment
- Join an experienced team

Career Opportunities

- Learn new skills on the job
Apply Here

Apply for this job

OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend