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Senior Scheduling Officer

Javelin Services Ltd(AEQUITAS Holding))
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
5 days ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Senior Scheduling Officer

Javelin Services Ltd(AEQUITAS Holding))
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
5 days ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Consulting/Professional Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Achieve a 65% efficacy ratio (total minutes of actual servicing / shift length) for YGN and MDY.
  •  Ensure that all vehicles are scheduled to operate within their designated areas only (designated areas to be agreed with management at the outset)
  • Structure the schedule to keep overtime hours to an absolute minimum.
  • Constant adjustment of scheduling to ensure maximum hours of service delivery out of every shift.
  • Handle changes to the schedule in a timely manner and communicate resultant notifications to Supervisors, either via MFS or by telephone.

  • Ensure that all incoming calls are answered between 0830hrs and 1730hrs weekdays and Saturdays.

  • Management of scheduling and team deployment.  
  • Software and administrative management. Ensuring client details are up to date.
  • Working closely with Sales, Customer Relationship Management and operation teams.
  • Answering all email and telephone enquiries.

Open To

Male/Female

Job Requirements

  • Language - fluent in both spoken and written Myanmar and English
  • 3-4 years’ work experience mandatory (not necessarily in the same field)
  • Proficiency in Microsoft Office – Microsoft Excel proficiency is mandatory
  • Handling pressure and multi-tasking
  • Excellent mental arithmetic.
  • Excellent communication skills and a team player
  • Good spatial awareness and sense of direction
  • Good geographical knowledge of Yangon
  • Enthusiasm and a desire to learn
  • Ability to touch type

What We Can Offer

Benefits

• Work for an International company
• Develop your skills to international standards

Highlights

Work as part of a tight-knit international team of professionals

Career Opportunities

• Progressive training provided
• Strong potential to increase both position and salary
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Consulting/Professional Services

Min Education Level

Bachelor Degree

Job Type

Full Time

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