Assist Head of Student Service with planning the Orientation Program and all the other events in consultation with relevant departments  

Increase student referral rate by building positive relationships with the existing students  

Monitor student attendance in each lecture and maintain a proper record  

Notify respective students who have not meet the expected attendance percentage  

Ensure that all relevant due payments are paid, and attendance is satisfactory before allowing exam admission  

Focuses on supporting students including administrative, program or social support  

Reaching out to the student and offering follow up services to them as directed by the Manager Prepare the student contract and collect the first payment  

Follow up the documentation and additional information with Sales team  

Dealt with Finance team for payment matter and handover the student payment  

Ensure the schedule and activities movies to show at the campus  

Notify the upcoming activities and require information to student via Facebook  

Coordinate with suppliers for gifts and promotion items of student  

Maintain the part time lecturer attendance record and send this to HR monthly  

Prepare the activities plan one month ahead and send it to line manager  

Monitor the stock status of student items as T-shirt, Cup, etc.  

Track the student service expense and send it to line manager monthly  

Prepare the student feedback report related with Academic, Facilities, Activities and send it to line manager  

Prepare the weekly task report and send to line manager and have one to one meeting  

Maintain and monitor the student database  

Consultation with student whenever necessary together with line manager  

Communicate with student and lecturer for any changes in schedule  

Prepare the student payment update and report to line manager monthly  

Supervise the student in any external activities such as CSR, Industry Visit, Sports etc.  

Communicate with engineering expert and request for seminar at Auston  

Align with Academic team for schedule, seminar and exam date etc.  

Communicate with IT for student and lecturer email request and additional IT requirement  

Any other activities assigned by management from time to time  

Prepare the weekly task and report to Head of Student Service weekly  

Bachelor’s degree or other education in relevant field  

Experience in working in education preferred  

An independent self-starter with initiative and excellent time management skills with eyes for details 

Able to work in a dynamic and culturally diverse environment with good interpersonal and communications skills (written and oral)  

Skilled at planning, organizing and multi-tasking, understands the importance of deadlines and timelines  

Self-driven and flexible approach to changing work tasks  

Excellent team working skills