MMR
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Customer Relationship Executive
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Fantastic Opportunity for ...
- Overseeing the day-to-day operations of the customer service team and respond promptly and efectively to customer inquiries via multiple channels like phone,email and social media and ensuring customer satisfaction.
- Keep accurate records of customer interactions and discussions including inquiries, resolutions and leads indentified
- Gather customer feedback and relay it to the related team for continuous quality improvement
- Collaborate closely with the internal teams to identify potential sales opportunities during customer interactions
Open To
လိုအပ္ေသာအရည္အခ်င္း
- Possess a Bachelor Degree Holder
- Customer Service Management, Customer Support and Customer Satisfactions skills
- Excellent analytical and problem-solving skills
- Strong written and verbal communication skills
- Ability to effectively communicate with customers and GM
- Experience in managing a customer service team
- Strong organizational and time management sills
- Ability to work independently and as part of a team
- Proficiency in relevant customer service software and tools
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
Apply for this job
Do you have 3 to 5years of experience in customer relationship management or sales?
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