The Training Officer is responsible to assist the Training Specialist in the course design and delivery role and providing technical support to Business Unit.

Key responsibilities;

• Organize training for newly recruit loan officer and implement on the job training with senior staff
• Organize and arrange the training venue and materials
• Prepare training budget and monitor training expenses within budget
• Prepare and update training materials and session planning
• Prepare monthly training plan and report to Training Specialist
• Assist Training Specialist to identify training needs of staff at all product Unit.
• Assist Training Specialist to develop and design refresher Training modules, and provide training to all Staff
• Assist as a co-facilitator to Training Specialist for on the job training to new staff and for the refresher training to existing staff
• Collect and keep up to date feedback in database
• Participate in discussion, workshops, meetings and training of operation department.
• Visit to branches frequently and monitor progress and handholding new loan officers
• Provide written and formal feedback to Line Managers, Branch Head, Region Head, Business Managers on the progress of trainees
• Keep the list of staff attending the internal and external training
• Maintain record of all training sessions and training documents
• Perform other duties assigned by Supervisors.

• A Bachelor Degree is required
• At least three years working experience in microfinance as Loan Officer in the specific market segment for the Business Unit
• Knowledge of credit processes and policies in financial or microfinance institutions
• Excellent service, communication, presentation and interpersonal skills
• Ability and willingness to travel regular basis
• Computer proficiency in Microsoft words, excel and power points
• Knowledge of participatory training and adult education theories advantageous
• Good communication skills in local language, working knowledge in English
• Ability to work under pressure