The Training Specialist is responsible for managing, designing and delivering training and technical assistance to Business Unit.

Key responsibilities;

• Manage trainings for newly recruit staff and conduct on the job training on DAWN microfinance methodologies as well as management trainings.
• Identify training needs and training gaps in all Unit in a close cooperation with Line Managers, Branch Head, Region Head and Business Manager.
• Design and implement training modules and created training materials based on training needs assessments.
• Provide inputs to the training strategy and the development of specific training development plans
• Design and deliver training programs including induction, employee development, management development, systems, products, refresher training, etc.
• Develop and keep up to date training materials including trainer’s guides, using adult education and participatory training approach which includes all Handouts and supporting materials
• Evaluate regular and standardized pre and post-tests during training sessions
• Conduct follow-up of all completed trainings to evaluate and measure results
• Prepare case studies and other relevant training tools on technical and non-technical topics as needed to illustrated training topics
• Participate in discussion, workshops, meetings and training of operation department.
• Visit to branches frequently and monitor progress and handholding new loan officers
• Provide written and formal feedback to Line Manager, Branch Head, Region Head and Business Manager on the progress of trainees
• Provide logistical support, course development, delivery, evaluation, performance feedback and cost management
• Perform other duties assigned by Supervisor.

• University graduate in finance, economics, accounting or related field.
• Two year working experience at senior role in microfinance or in retail banking or sales preferably in the specific market segment for the Business Unit.
• Knowledge of credit processes and policies in financial or microfinance institutions
• Excellent service, communication and presentation skills
• Excellent time management and planning skills
• Computer proficiency in Microsoft words, excel and power points
• Strong Knowledge of participatory training and Adult education theories advantageous
• Good communication skills in local language, working knowledge in English
• Ability to work under pressure