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Product Specialist - Loan Product

KBZ Bank
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
29 May 2024
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE
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Product Specialist - Loan Product
KBZ Bank, Kamaryut | Yangon
APPLY HERE

Product Specialist - Loan Product

KBZ Bank
Yangon
APPLY HERE

Product Specialist - Loan Product

KBZ Bank
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
29 May 2024
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Investigate system issues reported by customers, utilizing problem- solving skills and product knowledge to provide effective solutions.
  • Develop a comprehensive understanding of the company's products, features, and functionalities to assist customers effectively and address their needs.
  • Contribute to the creation and maintenance of support documentation, including FAQs and troubleshooting guides, to assist customers and team members.
  • Handle escalated customer issues with urgency and professionalism, collaborating with cross-functional teams to resolve complex problems and ensure customer satisfaction.
  • Collect customer feedback, insights, and suggestions to identify areas for product enhancement and communicate them to the product development team.
  • Work closely with Senior team, product team and other departments to communicate customer needs, share insights, and drive product improvements.
  • Availability to work outside of standard work hours when needed

Open To

Male/Female

Job Requirements

  • Degree in Finance, Accounting, Statistics, Marketing or related field
  • 3+ years of working experience in banking industry
  • Strong verbal and written communication skills
  • Self-motivated with strong analytical skills and a deep understanding of market dynamics.
  • Highly organized and detail oriented, with the ability to work on multiple projects/tasks at one time meet established deadlines
  • Familiar with the use of MS office technologies: Excel, Word, PowerPoint, etc.

What We Can Offer

Benefits

Quarterly Bonus
Monday to Friday
Ferry Provide

Highlights

Make a difference

Career Opportunities

Learn new skills on the job
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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