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Product Support Specialist

KBZ Bank
Mingalartaungnyunt | Yangon
Verified This job has been verified by the company as a real job vacancy.
15 May 2024
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
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Product Support Specialist

KBZ Bank
Yangon
APPLY HERE

Product Support Specialist

KBZ Bank
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Mingalartaungnyunt | Yangon
15 May 2024
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

A product support specialist perform day to day Product support operations to help keep the business running smoothly. You may also build
and maintain relationships with clients, partners, and customers.

  • Develop and maintain strong collaborative and productive stakeholder
  • relationships with key stakeholders to ensure efficient and effective flow of information.
  • Maintain daily BAU of the business (reconciliation, settlement, issues & dispute resolution, etc…)
  • Ensure all the issues are reported and resolved on time
  • Resolve issue with merchants in person or via phone and mail
  • Prepare Operation SOP & User manuals documentations
  • Align with Product team lead for necessary action

Open To

New graduates
Male/Female

Job Requirements

  • Bachelor's Degree
  • Minimum 1 to 2 years experience in customer service or consumer operation
  • Strong teamwork & excellent interpersonal skill
  • Effective negotiation, excellent communication
  • Must have experience in reconciliation process
  • Strong knowledge of Excel, Powerpoint and call center tool is a plus
  • Good command in English for both verbal and wiritten 

What We Can Offer

Benefits

Bonus

Highlights

International Standards

Career Opportunities

Training Provided
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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